• Monitors and responds to hardware and software problems utilizing a variety of hardware and software testing tools and techniques.• Installs and configures network hardware and software. Provides network troubleshooting and support.• Provides technical support and training to end-users. Administers network security.• Network systems management methods, including end-to-end systems performance monitoring.• Network architecture and topology, including transmissions protocols, broadcastings, switching, control, and management.• Diagnostic and adaptive abilities to solve technical problems associated with operating and maintaining a complex network in support of operations.• Network architecture currently derived from Cisco devices: Switches, Routers, Servers, CUCM, etc. and Taclane interface configuration.• Experience with the following: Windows OS/s: Server 2019/Windows 10; DA/NETCOM Risk Management Framework; DISA Security Technical Implementation Guide (STIG) process; Assured Compliance Assessment Solution (ACAS) administration and vulnerability scanning: Hyper visor-andVMware ESXi/vSphere/vCenter 6.5 or higher; familiarity and utilization of SolarWinds network management suite or similar network monitoring solution

Direct overall security functions, including overseeing and authorizing base access, entrance, and departures of all employees and visitors by developing entry control and traffic control points. Oversee equipment maintenance, property damage, theft, and unusual occurrences. Detect and prevent signs of intrusion through patrolling.• Efficiently managed emergencies, crimes, and crises by collaborating with local law enforcement agencies and the fire department; updated senior management accordingly. • Quickly responded to alarms and investigated disturbances in line with security SOPs.

Skillfully installed, modified, and repaired copper and fiber-optic cabling, along with building telecom/server rooms. Contributed to the successful installation of communication hardware (LAN and WAN). Routed cable through conduit, above ceilings, and between floors in line with engineering drawings. Coordinated and built relationships with customers and team members.• Accomplished multiple projects within budgetary and time constraints and in line with client requirements.• Employed 500+ devices and modernized multiple wings by steering a three-member team.• Directed the integration of VIOP in Memorial Hospital Savannah, GA, and cat6 and fiber of SCAD's new CGI studio

Held full accountability for $30M worth of equipment, as well as filling $100K+ worth of shortages. Steered and empowered a high-functioning team of ~65 members. Planned and orchestrated training sessions to boost the skills and performance of staff. Initiated mandatory training tracker to ensure staff adherence to organizational standards.• Accomplished 25 technical projects throughout USA, Italy, and Africa with a 100% success rate. • Enhanced staff qualification rate by 35%+ by organizing multiple group-level training. • Mentored and enabled ten staff members to get promotions to successive positions. • Formulated SOPs and Tactics, Techniques, and Procedures (TTPs) for Digital Training Management System (DTMS).• Received commendation from management and staff for exceptional performance and staff training.• Introduced and spearheaded company-level training and events to define agendas, priorities, goals, and training for 105+ members in preparation for deployment.

Monitored daily activities of 250+ users, tracking required training for access to DoD networks. Developed NIPR, SIPR, CX-1 voice, and data for 250+ users. Managed fiber optic cabling installation, offering network connectivity for the persistent ground surveillance systems team. Offered proactive assistance to 250+ users on non-classified and classified networks.• Installed super Command Post Node teams across Afghanistan to support Task Force Viper, Apache, and Seal Team (Task Force Trident) missions with a 100 % success rate and no loss of equipment.• Enabled the company to maintain a 99% readiness rate during three training exercises.