Chad Larsen Email & Phone Number

Wesley Chapel, Fl, Us

Remote

- Architect and construct Kubernetes clusters using AWS EKS and Helm to deploy microservices, enhancing application scalability and fault tolerance.- Guide and empower cross-functional teams in developing CI/CD solutions for their services and systems.- Engineer, distribute, and maintain internal CLI tool written in Go to automate common development and operational tasks- Facilitate the onboarding of new engineers into Rapid’s engineering platform, offering guidance and expertise for cloud platforms. Automate onboarding tasks wherever possible.- Develop prescriptive security guidance for cloud infrastructure organization-wide, leveraging services like AWS Detective, AWS Guard Duty, and AWS Security Hub.- Utilize Terraform to create all new infrastructure with terraform and imported 15+ existing systems into Infrastructure as Code (IaC) using terraform.

Provo, Utah, United States

- Work jointly with engineering teams to maintain and scale Nu Skin's production platform.- Collaborate closely with product teams to improve and refactor existing production platform into a cloud-based, DevOps oriented platform.- Develop solutions for scalability, performance, and reliability within AWS.- Engage with Cloud Operations and Security teams to proactively maintain and improve operational and security standards.- Provide solutions to monitor and improve end-to-end platform performance to identify runtime deficiencies and prevent potential failures.- Lead remediation efforts for production issues, gaining deep, full-stack knowledge of Nu Skin's platforms and applications.- Simplify and automate deployment processes, run-time operations, and enable product teams to perform non-disruptive code releases.- Build CI/CD process for all mobile development teams; converting complex manual processes to a convenient automated flow saving hundreds of hours in manpower.- Define documentation standards for SRE teams and drive best practices in writing and maintaining playbooks, runbooks, and other forms of technical documentation.- Develop toolset to manage the configuration and state of thousands of web servers, including critical production servers and infrastructure.- Guided team of SREs in the development and implementation of a world-class incident management and response process, reducing Nu Skin’s MTTA by 83% and MTTR by 50%.- Developed a novel problem management workflow to capture high-value data and trends from corresponding major incidents.- Led Nu Skin from a ~30% completion rate of root cause analysis to a consistent 100% completion rate, significantly improving incident metrics and providing priority for tech debt, etc. - Instituted an automated alerting system, Splunk On-Call, to consolidate logging and alerts into a single system and onboarded 200 users across diverse technology groups to adopt the system.

Provo, Utah, United States

- Collaborated with internal and external stakeholders to build product requirements documents with detailed functional requirements.- Coordinated with development teams to ensure the continuous rollout of features and applications to an international clientele while providing outstanding operational support for current application portfolio.- Served as subject matter expert for various web and mobile products including enrollment, authentication, member profiles, and iOS and Android release engineering.

Provo, Utah, United States

- Directed a team of Account Managers, guiding them to make and follow through with regional sales strategies and vital career development plans. - Lead several key initiatives including sales leader recognition committees, regional sales events, and new team member onboarding.