Chad Mace

Chad Mace Email and Phone Number

Senior Service Engineer at Microsoft @ Microsoft
redmond, washington, united states
Chad Mace's Location
Tacoma, Washington, United States, United States
Chad Mace's Contact Details

Chad Mace personal email

n/a
About Chad Mace

Chad Mace is a Senior Service Engineer at Microsoft at Microsoft.

Chad Mace's Current Company Details
Microsoft

Microsoft

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Senior Service Engineer at Microsoft
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Chad Mace Work Experience Details
  • Microsoft
    Senior Service Engineer
    Microsoft Nov 2020 - Present
  • Microsoft
    Service Engineer 2
    Microsoft Aug 2019 - Nov 2020
    Redmond, Wa
  • Microsoft
    Service Engineer
    Microsoft Jan 2018 - Aug 2019
    Redmond, Wa
    Service Engineer supporting Exchange, Security & Compliance Center, and Office 365 Exchange Online for Microsoft globally.
  • National Communications Services, Inc.
    Office 365 Exchange Admin/Service Delivery
    National Communications Services, Inc. May 2012 - Dec 2017
    Redmond, Wa
    Responsible for the day to day delivery of service as the NCS Exchange product owner at Microsoft. I interface directly with our customer and ensure proper business outcomes are met. Creation and management of internal business processes. Project management and migration execution for large scale Exchange migrations including escalation management. Creation of solutions leveraging PowerShell, Access Web Apps/PowerApps, SQL Server, and SQL Server Reporting Services. User feedback/verbatim analysis and reporting. Supportability process creation, execution, manual analysis, reporting, and automation.
  • Pitney Bowes
    Windows System Specialist
    Pitney Bowes Nov 2006 - May 2012
    Redmond, Wa
    Responsible for end to end design and support of all solutions and tools leveraged by Microsoft receptionists throughout Puget Sound. Extensive Outlook client support, Windows Desktop support, Conference Room management and troubleshooting as well as technical documentation and training. Windows image creation and deployment, Group Policy management, SharePoint solution creation/management, and custom solution creation leveraging InfoPath.
  • Spherion
    Corporate Fax Lead/Windows System Administrator
    Spherion Jul 2003 - Nov 2006
    Redmond, Wa
    While at Spherion I lead the transition of the inbound fax routing service from the incumbent vendor company to Spherion while completely changing how the service was delivered to reduce the headcount required to provide the same level of service. Additionally I supported all hardware and software used by Microsoft Receptionists throughout North America. Experience with troubleshooting and break/fix for Windows XP & Office 2003 as well as extensive support for Outlook client.

Frequently Asked Questions about Chad Mace

What company does Chad Mace work for?

Chad Mace works for Microsoft

What is Chad Mace's role at the current company?

Chad Mace's current role is Senior Service Engineer at Microsoft.

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