Chad Mark Email & Phone Number

Hampton Inn, Daniel Island & Home2 Suites Daniel Island

Accountable for two leading Hilton hotels. Areas of operational focus included guest/employee satisfaction, financial performances, brand compliances, primary point of communication (guests, clients, associates, owners, and corporate representatives), Strategic leadership, team development, and community sales/marketing relations.

Hampton Inn & Suites Mt Pleasant/Isle Palms

Augusta, Georgia

Responsibility for all aspects of the operation, including: managing general property performance, as well as food and beverage operations, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, managing and conducting human resources activities, and delivering a return on investment to both Marriott International and ownership.

Columbus, Georgia Area

Responsibility for all aspects of the operation, including: managing general property performance, as well as food and beverage operations, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, managing and conducting human resources activities, and delivering a return on investment to both Marriott International and ownership.

Atlanta

Managed and directed responsibilities of the daily operations in several departments including human resources, housekeeping, security, public relations, food service, sales and finances. In additionally, working effectively with customers, senior managers and associates while leading the local cluster in ADR and RevPAR.

Atlanta

Provided supervision within front office, concierge, transportation and luggage service departments. Responsibilities included overseeing all front office operations to reassure profitability, control costs and quality standards are achieved.

Stone Mountain, Georgia, United States

Providing front office guidance by motivate, coach, counsel and discipline all associates while maximizing room/gift shop revenue. In addition, operating all aspects of the front office local property management computer system, including close review of maximize occupancy by analyze rate variance, monitor credit report and maintain close observation of daily house count.

Atlanta

Manage and motivate all front office personnel with the daily supervision to include staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.