Chad Mccarty Email & Phone Number

Springfield, Illinois Metropolitan Area

• Production of internal video communications• Subject matter expert for learning management system (Inkling)• Develop video, audio and web content through usage of Inkling Habitat, Audacity, Adobe Creative Cloud, and Camtasia Studio• Collaborate and proactively work with various subject matter experts to construct articulated visions• Deliver the most effective and innovative design techniques through research and involvement• Build mutually beneficial relationships through clear communication and meeting project deadlines• Provide demonstrations of software and project content to numerous audiences• Certified Lean Six Sigma Yellow Belt

Springfield, Illinois, United States

• Subject matter expert for learning management system – Agent Knowledge Library• Develop video, audio and web content through usage of Inkling Habitat, Audacity, Adobe Creative Cloud, Articulate 360 (Storyline and Rise), and Camtasia Studio• Create weekly calendar newsletters with impactful layouts to maximize audience participation• Collaborate and proactively work with various subject matter experts to construct articulated visions• Deliver the most effective and innovative design techniques through research and involvement• Build mutually beneficial relationships through clear communication and meeting project deadlines• Provide demonstrations of software and project content to numerous audiences• Certified Lean Six Sigma Yellow Belt

Springfield, Illinois

Peoria, Illinois Area

• Developed all marketing materials such as brochures, postcards, workshop flyers, and email campaigns• Developed quarterly newsletters through the research of industry trends and client success stories• Created banner advertisements for the company website and actively posted industry insight on all social media platforms (Twitter, Facebook, LinkedIn)

Peoria, Illinois

Springfield, Illinois

• Greet customers as they arrive at the store and provide them with information about products• Respond to customers’ complaints and resolve their issues• Take payment in exchange of items sold• Bag, box and wrap purchased items• Enter transactions in the cash register and provide customers with the total bill• Count money at the end and beginning of each shift• Process credit card and check payments• Assist in stocking shelves, rotating merchandise and marking prices• Resolve customer complaints in a proactive manner• Maintain knowledge of store inventory and sales activities

Springfield, Illinois Area

• Greet customers as they arrive at the store and provide them with information about products• Respond to customers’ complaints and resolve their issues• Take payment in exchange of items sold• Bag, box and wrap purchased items• Enter transactions in the cash register and provide customers with the total bill• Count money at the end and beginning of each shift• Process credit card and check payments• Assist in stocking shelves, rotating merchandise and marking prices• Resolve customer complaints in a proactive manner• Maintain knowledge of store inventory and sales activities

Maintaining merchandise flow, filling, and presentation standards throughout the store and the stockroom.