Responsible for the overall management of LTC and rehabilitation community. Serves as the Risk Manager of the center.Ensures the quality and appropriateness of resident / patient care meets or exceeds company and regulatory standards. Ensures compliance with applicable legal, regulatory, accreditation and reimbursement guidelines and standards. Prepares annual budget for facility. Monitors monthly performance of facility in relation to budget and intervenes as needed. Recruits, hires, provides orientation/training, and retains a sufficient number of qualified staff to carry out facility programs and services. Ensures employee performance meets or exceeds expectations and periodic performance appraisals are conducted on a timely basis. Manages all aspects of state or federal government survey processes. Responsible for grievance process from residents, patients, employees, etc.

Build disease state specific patient communities and educate through disease awareness by creating community advocacy event opportunities and other patient-driven initiatives.Provide patient educationAccount territory management including establishing relationships with healthcare organizations, healthcare providers and community organizations; facilitate speaker programs to educate public and increase disease and program awareness.•Develop local Patient Advocacy opportunities by creating and/or supporting existing community networks and educational forums•Educate community stakeholders on disease awareness to support improved patient health literacy•Partner (non financial) with national advocacy and patient organizations*Success in meeting or exceeded all program metric requisites every semester of employment.

Provided instruction to patients and/or caregivers on the proper use of equipment and/or respiratory care procedures.Ensured patients and/or caregivers can effectively operate and maintain equipment. Responsible for routine patient follow-up contacts based on individual needs. Ensured work is performed accurately and efficiently.

Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.Regularly evaluated employee performance, provided feedback and assisted coached and disciplined staff as needed.Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.Conducted probationary and annual performance evaluations of department staff.*Improved patient access to care by over 90% within 6 months. *Created policy and procedure manual to promote an ethical and compliant workplace.

Responsible for various public health pulmonary programs, functions, and operations. Programs include smoking cessation, COPD, Asthma, and ILD. Identified and analyzed public health data to develop relevant programs and policies.Created a comprehensive set of guidelines to measure program and policy effectiveness.Educated patients about treatment options and answered related questions. Grant writing and fiscal management.*Created Smoking Cessation and COPD medication programs at Stout Street Clinic addressing the need for prevention services among the uninsured population by providing respiratory disease screening, disease management education, nicotine replacement therapies, support groups, and patient navigation.

Responsible for patient diagnostics including PFTs, ABGs and exercise stress testing.Assisted physicians with invasive procedures.Worked with patients diagnosed with COPD, Asthma, ILD and other respiratory conditions.

Created one of Denver’s first dog daycare and boarding facilities.Managed the day-to-day tactical and long-term strategic activities within the business including HR responsibilities, employee management, accounting, and marketing.Generated new business by implementing effective networking and content marketing strategies.*Featured in 2003 issues of Rocky Mountain News and Denver Business Journal featuring young entrepreneurs.*Hired by Quest (Century Link) to be “face” of business telecommunication national marketing advertising campaign..