• Directed up to 21 stores throughout Michigan, Indiana and Ohio with 46 million in sales. Guided West Michigan District through successful sales transformation, evaluated talent and performance managed all leadership positions. Recruited and hired top talent increasing YOY sales in services, customer satisfaction scores and associate survey scores. Led region and company in Conversion, attachment selling, learning and training completion.• Established clear expectations improving sales results and operational processes increasing same store sales 105% and profit increase of 154%. • Achieved leading learning and training completion over 90% for all associates. Identified development opportunities for staff, ensure performance management goals are reviewed regularly and ongoing feedback is provided leading to higher retention rate and employee satisfaction. • Monitor, assist, set standards, and evaluate the district sales team performance utilizing KPI management tools. Weekly meetings to coach and provide feedback on performance to assist in managers' professional development improving overall performance and execution. • Increased associate satisfaction 20% by developing and implementing virtual visit tools, district and regional scorecards and weekly POD call cadence. Trained and implemented in Midwest Region (8 Districts).

Work with stores through new store format remodel (relocation or closing) process to ensure successful transition. Acted as liaison between Director, Store Operations and Sr. Projects Managers in the field and partnered with Construction and Remodel Project Managers throughout the remodel process to facilitate seamless transition and maintain sales expectations.Evaluate project efficiencies and implement changes to increase remodel effectiveness and decrease costs. Implemented and piloted successful sales transfer process for closing stores transferring up to 30% of closing store sales into existing stores and Omni channel.Create, develop and deliver training documents and presentations to numerous levels of the organization.