Chad Perry Email & Phone Number

Kansas City, Missouri, United States

Prior responsibilities: assist with bringing on a new bank partner to support program management of all financial services products. Helping business units to maintain all SOPs as well as bank policies for the migration. Perform the semiannual user access security reviews and led regulatory exams to include SOX controls and SOC reviews. Conduct the annual privacy mailings and act as the main point of contact for the refund transfer waterfall review and sign-offs. Current responsibilities: project manage special technical projects to include setting up files, establishing API connectivity and working with our third party vendor partners to establish or modify existing connections or work that they perform for us. Responsible for monitoring prepaid card inventory. Ensuring all tasks are taken care of to get the prepaid cards ready for season and all of the offices have prepaid card inventory on site. Additionally, responsible for the annual internal GLBA risk assessment and the SOC reviews for one of our vendors.

Kansas City, Missouri Area

Responsible for quality, production and operational support of Financial Services systems/Banking processes such as IBS Insight as well as managing the Systems Operations department and staff. Work with C-suite executives on a regular basis and chaired various steering committees. Maintain production environments by understanding systems and production schedules and managing change control processes; monitoring processes and interfaces to verify systems are functioning as designed; create, maintain and analyze key metrics to achieve positive business results and take corrective actions to prevent or respond to production events negatively impacting business operations. Lead the initiative to obtain PCI (Payment Card Industry) attestation and compliance and led various LEAN initiatives related to process improvement/process re-engineering. Responsible for the annual GLBA risk assessment, reviewing SOC reports and point of contact for various SOX controls. In addition, manage account security administration process, maintain SOX controls, respond to all audits (internal and external), regulatory exams and manage all vendor relationships with third parties to include negotiating and reviewing contracts, SLAs, invoices and overseeing the vendor management program to ensure it is followed according to policy. Also manage production support for robotics process automation (RPA). Responsible for all IT functions of Financial Services, Vendor Management, Production/Operational Support, Data Security, Disaster Recovery, Business Continuity and various forms of Project Management and Process Improvement.

Kansas City, Missouri Area

Responsible for all IT functions of Financial Services, Vendor Management, Data Security, Production Management, Disaster Recovery and various forms of Project Management.

Kansas City, Missouri Area

Project Manager for various projects and endeavors varying from system installations and customer conversions to coordination of the budgeting process. Maintained all documentation and reports for the budgeting process and was responsible for submitting all information to Accounting and Senior Management. Provide Project Management for all phases of strategic Enterprise projects as identified by Executive Management. Responsible for managing multiple projects within the constraints of scope, quality, time and cost, to deliver specified requirements and meet sponsor, management and stakeholder satisfaction.

Kansas City, Missouri Area

Project lead for various Process Improvement projects. Managed team members and coordinated the project including associate interviews, documentation preparation, development of workflow diagrams and presentation of analysis and recommendations to Senior Management.

Kansas City, Missouri Area

Project Lead for large projects involving the installation and conversion of mainframe computer applications, and workflow process improvement endeavors.

Bachelor Of Science (B.S.), Business Administration, International Business

Bachelor'S Degree, Psychology