Chad Travis Email & Phone Number

Navarre, Fl

Eglin Air Force Base, Florida, United States

Destin/Fort Walton Beach, Florida Area

Works with Sr. Representatives to evaluate the need for adjustments due to billing errors, misapplied payments etc.Responds to customer complaints, performs research and analyzes to provide resolution.Provides information concerning billing and fee structures, delinquent payments and account status. Corresponds and communicates with customers by way of letter, fax, phone or email concerning account issues.Processes payments, verifies check amounts and account numbers, and ensures accuracy of payments.

My responsibilities include helping qualified members get personal, auto, and home equity loans. Opening accounts for new members and helping build credit so that they may reach their financial goals.

Kansas City, Missouri Area

Managed highest volume sales restaurant in the Famous Dave's company located in KC, KS from March 2003 to September 2007. Controlled expenses such as food, liquor and labor cost. Oversaw scheduling for up to 120 personnel. Responsible for taking bids and awarding contracts for services and supplies. Responsible for all in-store financial data, including profit and loss statements. As well as maintaining an in-store subsidiary for all accounts payable, reconciling in-store accounting data with that sent from corporate office. Partnered as a Famous Dave's representative for the American Red Cross, United Way, Make a Wish Foundation and Children's Mercy Hospitals. Duties include all in store human resources functions, including hiring, termination of employment, discipline and incident investigation. Assisted in opening of Kansas City, KS, Independence, MO, and Kansas City MO locations.

Ramstein Germany (Apo, Ae)

Paid delinquent utility bills for customers of the Utility Tax Avoidance Program. Maintained a subsidiary of delinquent accounts and collected delinquent bills and fees. Entered accounting strings for both delinquent bills paid and customer payments received. Initiated collection actions for customers with delinquencies deemed overdue. Audited subsidiary of delinquencies to ensure accuracy. Ensured great care was taken to provide top-notch customer service for military members and their families. Monitored the proper use and sale of tax relief forms. Ensured all tax forms are used in a way consistent with regulations and standards. Contacted customers who have used the forms improperly and determined proper punishment for violations in accordance with regulation. Performed finance reports via Standard Management Information for Finance (SMIRF). Submitted financial statement inquiries to accounting office. Provided oversight, technical advice, guidance, expertise to VAT office authorities, customers, and employees.