Chad Whyte Email & Phone Number

• Manage the Growth engineering group consisting of 20+ IC’s and EM’s spread across Acquisition (acquire new users), Onboarding (onboard users), Expansion (increase attach rates to new products) and Retention (prevent churn of existing user base) teams, supporting the growth of a SaaS platform used by service-based business.• Collaborate with Growth team discipline leaders consisting of engineering, product and UX leadership on roadmap construction planning and execution• Collaborate… Show more • Manage the Growth engineering group consisting of 20+ IC’s and EM’s spread across Acquisition (acquire new users), Onboarding (onboard users), Expansion (increase attach rates to new products) and Retention (prevent churn of existing user base) teams, supporting the growth of a SaaS platform used by service-based business.• Collaborate with Growth team discipline leaders consisting of engineering, product and UX leadership on roadmap construction planning and execution• Collaborate with principal IC’s on the creation and execution of a group-level technical strategy• Collaborate with engineering leadership peers to draft and roll out process improvements to the larger engineering group• Successfully launched several projects including new pricing plans and self-serve workflows, product-led growth-loops, signup/onboarding workflows, AI-driven data imports and more• Conduct performance and compensation reviews, promotion cases, goal setting and coaching with direct reports• Assist with recruitment efforts, interviewing and sourcing candidates Show less

Calgary, Alberta, Canada

• Manage geographically diverse project teams responsible for all customer-facing products within the Customer Experience (CX) RnD group. Our primary product is the CX funnel on help.shopify.com - an AI-driven experience facilitating millions of monthly interactions between internal support staff and external merchants and partners • Executed several projects resulting in the reduction of 10M+ annual OpEx • Work with external partners (Meta, Google) on cross-company project… Show more • Manage geographically diverse project teams responsible for all customer-facing products within the Customer Experience (CX) RnD group. Our primary product is the CX funnel on help.shopify.com - an AI-driven experience facilitating millions of monthly interactions between internal support staff and external merchants and partners • Executed several projects resulting in the reduction of 10M+ annual OpEx • Work with external partners (Meta, Google) on cross-company project collaborations• Collaborate with product, data and UX leadership on roadmap construction, project planning and execution • Conduct performance and compensation reviews, promotion cases, goal setting and coaching with direct reports • Assist with recruitment efforts, interviewing and sourcing candidates • Grow and manage leads in both the people and technical tracks • Manage IC’s ranging from Junior to Staff level • Provide oversight on technical proposals and project designs • Implemented several process improvements including formalization of team on-call responsibilities, dependency management, estimation, project prototyping and creation of focused project teams • Leadership and hands-on technical responsibilities split 80/20 • Tech stack: GCP, Ruby, Rails, MySQL, GraphQL, Kafka, Micro-services, React, Remix, TypeScript, OpenAI Show less

Calgary, Canada Area

• Managed teams working on Absorb’s flagship learning management application, serving training resources to millions of monthly users • Delivered an incremental, multi-year re-write of the core admin product from a legacy tech stack to a modern React SPA• Delivered the infrastructure to support a net-new product offering for Absorb partners, opening a new revenue stream to support the selling of course libraries to clients• Collaborated with product, UX and QA for project… Show more • Managed teams working on Absorb’s flagship learning management application, serving training resources to millions of monthly users • Delivered an incremental, multi-year re-write of the core admin product from a legacy tech stack to a modern React SPA• Delivered the infrastructure to support a net-new product offering for Absorb partners, opening a new revenue stream to support the selling of course libraries to clients• Collaborated with product, UX and QA for project scoping and roadmap planning• Lead a cross-team back-end practice group responsible for establishing development standards and best-practices• Conducted performance reviews, goal setting, coaching, career guidance and mentorship with team members• Manage IC’s ranging from Junior to Principal level• Assisted with recruitment efforts, interviewing and sourcing candidates • Acted as SCRUM master facilitating stand-ups, planning, retrospectives and refinement sessions• Leadership and hands-on technical responsibilities split 50/50 • Tech stack: C#, ASP.NET, Web API, .NET Core, Entity Framework, SQL Server, REST, AWS, Micro-services, React, Redux, TypeScript, JavaScript, HTML, CSS, Jest, Enzyme, WCAG Show less

Calgary, Canada Area

Calgary, Canada Area

Calgary, Alberta, Canada

• Lead a team of developers working on Value Navigator, a commercially available engineering solution for the energy industry• Leadership responsibilities included acting as SCRUM master, mentoring team members, development of team standards (code review process, development best-practices)• Contributed to the design and development of a desktop application written in C#, WPF supporting SQL Server/Oracle/SQLite• Contributed hands-on development to a RESTful API web service… Show more • Lead a team of developers working on Value Navigator, a commercially available engineering solution for the energy industry• Leadership responsibilities included acting as SCRUM master, mentoring team members, development of team standards (code review process, development best-practices)• Contributed to the design and development of a desktop application written in C#, WPF supporting SQL Server/Oracle/SQLite• Contributed hands-on development to a RESTful API web service supporting custom integrations• Contributed to the development of an Azure web app responsible for supporting application licensing• Tech stack: C#, WPF, Azure, SQL Server, Oracle, SQLite, REST Show less

Calgary, Alberta, Canada

• Developed internal desktop-solutions including a customized CRM, HR management tools, project budgeting and cost benchmarking systems. Lead the migration of several legacy applications to C# • Developed web-solutions including custom controls for corporate internet site, migrated portions of corporate intranet from ASP to ASP.NET, and developed a centralized CMS• Headed the implementation of several team standards including coding best-practices and unit testing • Provided… Show more • Developed internal desktop-solutions including a customized CRM, HR management tools, project budgeting and cost benchmarking systems. Lead the migration of several legacy applications to C# • Developed web-solutions including custom controls for corporate internet site, migrated portions of corporate intranet from ASP to ASP.NET, and developed a centralized CMS• Headed the implementation of several team standards including coding best-practices and unit testing • Provided technical support to internal staff and perform periodic preventive hardware and software maintenance on workstation systems and equipment• Tech stack: C#, VB.NET, SQL Server, ASP.NET, JavaScript, HTML, CSS Show less