Chad W.

Chad W. Email and Phone Number

IT Infrastructure and Asset Manager @ United States Air Force
United States
Chad W.'s Location
United States, United States
About Chad W.

As an IT professional with over two decades of experience, I've navigated the intricate landscape of global communications and cybersecurity with a relentless commitment to excellence. Throughout my career, I've been entrusted with managing significant assets and directing complex operations across diverse locations. As an IT Infrastructure & Asset Manager, I led a dedicated team in 24/7 communications operations, overseeing a $45M network infrastructure that supported critical missions worldwide. My responsibilities extended to managing a $26M asset portfolio spread across 25 sites, ensuring seamless connectivity and operational readiness for over 2,000 operatives.One of my proudest achievements during this time was spearheading the implementation of a local issuing system, which revolutionized our processing efficiency. By reducing processing times from 7 days to just 30 minutes, we not only enhanced operational agility but also fortified our cybersecurity defenses, mitigating risks and thwarting potential cyber threats.Transitioning into the role of Director of IT Systems & Services, I assumed leadership of a diverse team responsible for managing secure network support totaling $257M and facilitating foreign military sales exceeding $3.4B. Guiding this team, we implemented transformative initiatives aimed at enhancing IT processes and bolstering cybersecurity measures.One such initiative involved the development of a secure mobile messaging project in collaboration with industry partners. Through meticulous planning and execution, we successfully delivered a secure chat tool for 10K users, significantly enhancing communication capabilities while ensuring the security of sensitive information.Beyond my military service, I've pursued continuous learning and professional development to stay at the forefront of emerging technologies and best practices. Holding certifications such as CISSP, PMP, CompTIA Security+, and Six Sigma Black Belt, I am equipped with the knowledge and skills to tackle complex challenges in today's dynamic IT landscape.Looking ahead, I am excited to leverage my expertise and leadership experience to drive innovation and foster excellence in the field of IT. Whether it's optimizing processes, strengthening cybersecurity defenses, or leading cross-functional teams, I am committed to delivering tangible results and exceeding expectations wherever I go.

Chad W.'s Current Company Details
United States Air Force

United States Air Force

View
IT Infrastructure and Asset Manager
United States
Website:
airforce.com
Employees:
237468
Chad W. Work Experience Details
  • United States Air Force
    It Infrastructure And Asset Manager
    United States Air Force
    United States
  • United States Air Force
    It Infrastructure & Asset Manager
    United States Air Force Jun 2022 - Present
    Hawaii, United States
    Lead a 25-person team in 24/7 communications operations, coordinating strategies for major exercises and crisis response. Supports 2K operatives with $45M in networks, managing a $26M asset portfolio across 25 sites.• Partnered with IT and cybersecurity teams to launch a local issuing system, cutting processing time from 7 days to 30 minutes and boosting efficiency by reducing risks and preventing cyber-attacks.• Managed 1.5K asset reassignments and spearheaded the reduction of $4M+ in surplus equipment, showcasing fiscal responsibility.• Led the acquisition of $182K in mobile devices, broadening operational capabilities to 95 countries and supporting 45 missions.
  • United States Air Force
    Director Of It Systems & Services
    United States Air Force Oct 2018 - Jun 2022
    Oman
    Senior Leader for 33 defense personnel; Managed $257M in secure network support and $3.4B in foreign military sales. Oversaw $3M for travel, exercises, and training. Directed $31M IT infrastructure for 2K Special Forces in the Indo-Pacific.• Improved IT processes with a 13-member team, which enhanced customer service and guidance, resolved 690 support requests and aided operations in four regions.• Initiated a secure mobile messaging project and collaborated with Amazon for development and rollout, delivering a secure chat tool for 10K users. • Led a nine-member audit team, completed 41 security evaluations, boosting readiness objectives by 117% in less than three weeks, which resulted in the team achieving an “excellent” cybersecurity rating.• Acted as a pivotal figure in a critical coalition mission, restored the Philippine Navy’s security network in under two hours, which strengthened alliances and revitalized a humanitarian mission.• Managed a $765K administrative budget and secured $245K for essential but unfunded needs, which supported 18 embassy programs.
  • United States Air Force
    Quality Assurance Manager
    United States Air Force Dec 2017 - Sep 2018
    Grand Forks, North Dakota, United States
    Led 17 IT specialists in managing a critical $84M communication system supporting global missions. Oversaw a key $240M High Frequency network across 13 stations. Ensured dependable communications for high-level national and international defense operations, offering strategic insights and quality oversight.• Directed a six-member team to update 36 systems, eliminated 12K threats, and secured five tactical networks, developed an $84M communications package supporting three named operations.• Improved the outage reporting process, reviewed 75 tasks, consolidated three contact roles, and trained six staff, which reduced response time from 24 hours to six hours.• Revised the team’s self-inspection program, validated 69 checklists and 512 items, which resolved 46 overdue tasks and prepared three flights and 14 programs for review.
  • United States Air Force
    Communications Operations Manager
    United States Air Force Dec 2016 - Nov 2017
    Ramstein, Rhineland-Palatinate, Germany
    Directed a four-person tech team, overseeing communications for a global $84M defense system in 105 countries. Handled issue resolution and system management for 640 command systems and 57 apps, ensuring readiness for 425 employees. Coordinated updates and maintenance on a $6.8M network, supporting comprehensive communication services.• Led evaluation for a major training exercise, organizing six units and resources worth $9.6M with 38 personnel, which was key to the team winning 'Best Large Unit' award.• Revamped training programs, reviewed 228 tasks, removing 119 outdated ones, processed 700 system improvements, 1K tickets, and 4.8K customer inquiries, in less than three months.
  • United States Air Force
    Network Operations Manager
    United States Air Force Jan 2014 - Nov 2016
    Ramstein, Rhineland-Palatinate, Germany
    Led a 25-member IT team, managing 20 network systems and 210 servers’ worth $18M. Ensured secure communication for up to 3K users in combat zones, supporting global military operations. Rapidly deployed tactical systems within 72 hours for Defense and NATO missions in Europe, Asia, and Africa.• Launched an instant messaging service, which became the main communication tool for 1.4K NATO members with real-time messaging.• Developed a secure email system, set up encryption services, which protected sensitive information from external threats.• Managed a $77K tactical network operation, updated 2K devices and addressed 1.9K security risks, which supported 335 intelligence, surveillance, and reconnaissance missions.
  • United States Air Force
    Progressive Levels Of It & Leadership Roles
    United States Air Force Jun 2004 - Nov 2015

Chad W. Education Details

Frequently Asked Questions about Chad W.

What company does Chad W. work for?

Chad W. works for United States Air Force

What is Chad W.'s role at the current company?

Chad W.'s current role is IT Infrastructure and Asset Manager.

What schools did Chad W. attend?

Chad W. attended Western Governors University, Community College Of The Air Force, American Military University.

Who are Chad W.'s colleagues?

Chad W.'s colleagues are Kevin Olmstead, Erika Williams, Matthew Duck, Reid Cook, Tim Keister, Josh Reynolds, Denis Abramov.

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