Chad W. Email & Phone Number

United States

Hawaii, United States

• Lead a 25-person team in 24/7 communications operations, coordinating strategies for major exercises and crisis response. Supports 2K operatives with $45M in networks, managing a $26M asset portfolio across 25 sites.
• Partnered with IT and cybersecurity teams to launch a local issuing system, cutting processing time from 7 days to 30 minutes and boosting efficiency by reducing risks and preventing cyber-attacks.
• Managed 1.5K asset reassignments and spearheaded the reduction of $4M+ in surplus equipment, showcasing fiscal responsibility.
• Led the acquisition of $182K in mobile devices, broadening operational capabilities to 95 countries and supporting 45 missions.

Oman

• Senior Leader for 33 defense personnel; Managed $257M in secure network support and $3.4B in foreign military sales. Oversaw $3M for travel, exercises, and training. Directed $31M IT infrastructure for 2K Special.
• Improved IT processes with a 13-member team, which enhanced customer service and guidance, resolved 690 support requests and aided operations in four regions.
• Initiated a secure mobile messaging project and collaborated with Amazon for development and rollout, delivering a secure chat tool for 10K users.
• Led a nine-member audit team, completed 41 security evaluations, boosting readiness objectives by 117% in less than three weeks, which resulted in the team achieving an “excellent” cybersecurity rating.
• Acted as a pivotal figure in a critical coalition mission, restored the Philippine Navy’s security network in under two hours, which strengthened alliances and revitalized a humanitarian mission.
• Managed a $765K administrative budget and secured $245K for essential but unfunded needs, which supported 18 embassy programs.

Grand Forks, North Dakota, United States

• Led 17 IT specialists in managing a critical $84M communication system supporting global missions. Oversaw a key $240M High Frequency network across 13 stations. Ensured dependable communications for high-level.
• Directed a six-member team to update 36 systems, eliminated 12K threats, and secured five tactical networks, developed an $84M communications package supporting three named operations.
• Improved the outage reporting process, reviewed 75 tasks, consolidated three contact roles, and trained six staff, which reduced response time from 24 hours to six hours.
• Revised the team’s self-inspection program, validated 69 checklists and 512 items, which resolved 46 overdue tasks and prepared three flights and 14 programs for review.

Ramstein, Rhineland-Palatinate, Germany

• Directed a four-person tech team, overseeing communications for a global $84M defense system in 105 countries. Handled issue resolution and system management for 640 command systems and 57 apps, ensuring readiness for.
• Led evaluation for a major training exercise, organizing six units and resources worth $9.6M with 38 personnel, which was key to the team winning 'Best Large Unit' award.
• Revamped training programs, reviewed 228 tasks, removing 119 outdated ones, processed 700 system improvements, 1K tickets, and 4.8K customer inquiries, in less than three months.

Ramstein, Rhineland-Palatinate, Germany

• Led a 25-member IT team, managing 20 network systems and 210 servers’ worth $18M. Ensured secure communication for up to 3K users in combat zones, supporting global military operations. Rapidly deployed tactical.
• Launched an instant messaging service, which became the main communication tool for 1.4K NATO members with real-time messaging.
• Developed a secure email system, set up encryption services, which protected sensitive information from external threats.
• Managed a $77K tactical network operation, updated 2K devices and addressed 1.9K security risks, which supported 335 intelligence, surveillance, and reconnaissance missions.

Master Of Business Administration - Mba, Computer/Information Technology Administration And Management

Associate Of Applied Science, Management Information Systems, General

Bachelor Of Science - Bs, Management Information Systems, General