Senior Account Manager – Microsoft and Siemens, 04/2020 – 09/2024• Managed a portfolio of over 100 accounts with values ranging from $10,000 to $1,000,000+, focusing on Microsoft and Siemens clients.• Led high-value deals in the healthcare and financial services sectors, resulting in multimillion-dollar revenue growth for the company.• Consistently exceeded sales quotas, achieving over 150% quota attainment in multiple quarters.• Closed over $10,000,000 in revenue annually, showcasing strong negotiation and closing skills.• Developed and implemented cloud technology sales strategies with a focus on Azure Microsoft.• Provided Unified support specialist services in a high-pressure, high-risk environment.• Utilized SSSP forecasting to drive AI and cybersecurity solutions for clients.Renewal Sales Representative – Alcon and Roche, 10/2018 to 03/2020• Led on-time renewals with a 77% success rate, achieving the highest early renewals and quota attainment in 2019.• Maintained a leading daily average of 35.4 call activities and consistently exceeded sales targets with >115% attainment in 5 out of 6 quarters.

• Consistently placed in the top 3 for performance with an average transaction count of 175 per day and average time of 2 minutes per transaction• Cross-sold products and services such as checking accounts and credit cards• Assisted in creating new call scripts which led to a 10% decrease in transaction time• Provided training and assistance to new employees

• Updated alumni on upcoming events and information concerning the university• Solicited donations by building connections and maintaining excellent rapport• Created a new call script which led to a 25% increase in donations by credit/debit card• Helped set a UTK record with over $1,000,000 pledged by phone in 2015.