Chad Bertrand Email & Phone Number

San Ramon, Ca, Us

Americas' ISOCLEAN® Certified Lubricants Program ManagerResponsible for the management and stewardship of all aspects of Chevron's ISOCLEAN® Certified Lubricants Filtration Program. Focused on the activation and expansion of the program across the Americas. Key responsibilities include:• Sales and marketing plan development• Creating training curriculum• Educating on the sales process• Developing marketing content • Managing compliance and licensingAmericas' LubeWatch Fluid Analysis Program ManagerResponsible for the management and stewardship of all aspect of Chevron’s LubeWatch Fluid Analysis Program. Focused on the activation and expansion of the program with laboratory partners across the Americas. Key responsibilities include:• Managing partnerships with laboratory partners• Providing technical support to Chevron’s sales team and customers• Improving the customer experience through simplification

San Ramon, Ca, Us

North America Sales Methodology Specialist that drives improvement of organizational capabilities and supports change management initiatives for Americas Fuels & Lubricants. As the Certified Challenger™ sales skills trainer and Chevron’s Challenger Sales methodology expert, I lead the organizational capability and improving the skill level of sales team members through coaching of managers and sellers at Chevron and Chevron distributors. I utilize my strong Challenger™ background as the Social Selling Manager to drive improvement in the North America Sales Team's digital prospecting skills so they may be able to increase their sales opportunity pipeline. In addition, being a change management authority enables me to champion technology changes that allow sellers to be efficient and productive.

San Ramon, Ca, Us

North America Sales Operations Specialist that drives improvement of organizational capabilities and supports change management initiatives for North America Lubricants Sales.As the Certified Challenger™ sales skills trainer and Chevron’s Challenger Sales methodology expert, I lead the organizational capability and improving the skill level of sales team members through coaching of managers and sellers at Chevron and lubricant distributors. I utilize my strong Challenger™ background as the Social Selling Manager to drive improvement in the North America Sales Team's digital prospecting skills so they may be able to increase their sales opportunity pipeline. In addition, being a change management authority enables me to champion technology changes that allow sellers to be efficient and productive.

San Ramon, Ca, Us

North America Marketing Operations Specialist that drove projects, processes, and initiatives aligned with North America’s Marketing strategy to deliver growth. Managed the $22 million Business Development Program for the U.S. lubrication distributor channel. Leading the revitalization, and increasing usage of, a compelling co-op marketing program that supports national marketing sector strategies. Manage multiple third-party vendors. • Primary analyst for North America Marketing; Working directly with all levels of the organization including the VP of North America Marketing, Finance, IT, and Sales• Implemented revised distributor locator tool on Chevron websites utilizing data sourced from Salesforce.com• Presented statistical analysis to Marketing Leadership Team to develop new sales promotions as well as evaluate the successfulness of past promotions • Conducted nationwide, hands-on customer research to develop enhanced marketing web portal which led to increased usage of site by 26%• Solicited feedback from distributors in order to re-vamp the entire distributor recognition program; complexity was reduced compared to prior program

San Ramon, Ca, Us

Served as the subject matter expert for North America Lubricants sales reports. Led the Invoice Credit & Rebill Team in charge of investigating, tracking, reporting and preventing invoice credit and re-bills. • Responsible for training all Chevron employees on Microsoft Excel and SAP Business Warehouse reporting system• Identified improvements to pricing and billing processes that reduced the number of credit & re-bills• Under my leadership North America consistently finished the year below the credit & re-bill goal; reduced the rate of invoice errors by 33%

San Ramon, Ca, Us

Assigned sales representative for 28 lubricant distributors with full accountability of sales, budget, and account planning. Managed seven buyers within the used-oil program.• Negotiated pricing with distributors that lead to $4.5 million in revenue, a 19% increase• Solicited buyers of used oil and negotiated supply contracts and pricing• Agreements resulted in used-oil customers generating $2.5 million in revenue

San Ramon, Ca, Us

Provided business support to 30 lubricant distributors along with five Chevron sales representatives. Responsibilities included analytical, pricing, and billing support.

Bachelor Of Science, Management

Master Of Business Administration (M.B.A.), Business Administration And Management, General