WBBJ-TV is a dynamic, locally-owned media company serving the West Tennessee area. With a strong commitment to delivering high-quality local news, weather, and sports coverage, WBBJ-TV has been a trusted source of information for viewers for many years. As an Account Executive at WBBJ-TV, I have the opportunity to work with businesses in the area to help them reach their target audience through effective advertising campaigns. With a talented team of professionals and cutting-edge technology, WBBJ-TV is a dynamic and exciting place to work, and I am proud to be a part of its mission to serve the community.

Prospected and developed new business by identifying potential customers and conducting cold calls, emails, and in-person meetings.Consulted with customers to understand their document management needs, providing expert recommendations on the appropriate copier hardware, software, and services to meet their requirements.Presented proposals and contracts to customers, negotiating pricing and terms to close sales and win new business.Provided exceptional customer service to ensure customer satisfaction, addressing and resolving any issues or concerns.

Conducted outbound calls to consumers with delinquent accounts to negotiate payment arrangements and resolve outstanding debts.Analyzed consumer credit reports and financial statements to determine payment plans that aligned with their financial situations.Complied with all applicable state and federal regulations, including the Fair Debt Collection Practices Act (FDCPA).

Collaborated with cross-functional teams, including product managers, engineers, and marketers, to develop and design packaging and labels for DeWalt, Porter Cable, and DeVilbiss tools.Created product packaging concepts, incorporating brand guidelines, product specifications, and market trends, to communicate the product's features and benefits to customers.Developed and maintained product label templates, ensuring compliance with industry regulations and legal requirements.Managed multiple projects simultaneously, prioritizing deadlines and ensuring timely delivery of high-quality designs.Conducted pre-press checks and proofing processes to ensure accuracy and consistency in the final product.

Assisted customers in the PC department with product selection, providing expert recommendations based on their needs and preferences.Demonstrated features and benefits of computers, laptops, peripherals, and accessories to help customers make informed purchase decisions.Collaborated with team members to maintain a clean and organized store environment, including restocking merchandise, performing inventory checks, and maintaining displays.

Collaborated with customers to understand their design needs, providing expert recommendations on design concepts, layouts, and printing options.Created high-quality print-ready designs, including logos, business cards, flyers, posters, and banners, using Adobe Creative Suite software.Operated and maintained a variety of printing equipment, including digital printers, large-format printers, and cutting and finishing equipment, ensuring the highest quality output.Managed production timelines, ensuring on-time delivery and efficient use of resources.Maintained a clean and organized design and production area, including equipment maintenance, supplies inventory, and general upkeep.

Assisted customers in both the PC and digital camera departments with product selection, providing expert recommendations based on their needs and preferences.Demonstrated features and benefits of computers, laptops, peripherals, digital cameras, and accessories to help customers make informed purchase decisions.Conducted demonstrations and hands-on tutorials to showcase camera features and capabilities, helping customers improve their photography skills.Collaborated with team members to maintain a clean and organized store environment, including restocking merchandise, performing inventory checks, and maintaining displays.

Conducted visits to retail stores to ensure that PepsiCo products were properly stocked, rotated, and displayed according to company standards.Built and maintained strong relationships with store managers and employees, providing excellent customer service and resolving any issues in a timely manner.