Chad Dietz Email & Phone Number

Atlanta, Ga

• Develop a highly successful 6-8 week Pricing onboarding training curriculum used by Domestic and International entities utilizing different approaches to content delivery, leveraging activities and assessments to gauge comprehension, and incorporating feedback from trainees and managers to serve evolving business needs• Lead onboarding and recurrent training sessions for Revenue Management and other departments• Build training content, including in-depth guides, knowledge checks and instructional videos• Created and launched PRM Onboarding Day One, Week One initiative to create engagement opportunities for new hires

Atlanta, Ga

• Lead a team of 6 analysts to maintain competitive pricing actions in the Domestic system with a scope generating $4.2B in annual revenue. • Ensure analyst's markets are following outlined pricing strategies. • Develop and train analysts and champion new processes and tools. • Use principles of airline economics and revenue management tools to measure revenue performance, identify trends and support ad hoc analyses. • Partner with Inventory Management, Network Planning, and Ancillary counterparts to maximize route profitability.• Manage and improve complex system tools used for automation.

Atlanta, Ga

• Developed and managed pricing strategies for 135 domestic nonstop markets in the Southeast generating $5B in annual revenue.• Collaborated with Ancillary in expanding Basic Economy product across Domestic 48 nonstops contributing $35M in annual incremental buy-up revenue.• Innovated and initiated multi tiered time banded segmentation strategies in highly competitive overlap markets. • Researched market performance with revenue management tools to maximize revenue.• Communicated strategies and initiatives to executive leadership and other key stakeholders.

Atlanta, Ga

• Created and managed pricing strategies for 300 domestic nonstop markets in the Midwest/Southeast.• Researched revenue and passenger trends to identify revenue opportunities.• Refined and created pricing and analytical tools for strategy team. • Communicated pricing strategies to a variety of audiences including upper management, other departments within Delta and local governments and visiting airports.

Atlanta, Ga

• Responsible for maintaining competitive pricing actions pertaining to Delta’s fares and rules in Hawaii, Alaska and ski markets. • Analyzed market performance using analytical tools and made recommendations in market reviews to improve revenue performance. • Monitored fare surcharge competitiveness and built a tool to more easily visualize carrier differences.• Communicated with Implementation to ensure competitiveness with rule changes and coding requests.

Atlanta, Ga

• Responsible for matter management and invoice processing for International Legal Division.• Collaborated with Delta’s IT division for the distribution, configuration and troubleshooting of all workstations and user accounts within the Law Department.• Researched software applications and devices to meet departmental needs.• Managed procurement of books and periodicals for Law Library with an annual budget of $100K.• Purchased office equipment and supplies with an annual $50K budget. • Managed offsite storage responsibilities and inventory containing legal documents and case materials.• Aided in the production and organization of materials for Board of Director meetings.

Atlanta, Ga

• Aided in the production and organization of materials for Board of Director meetings.• Responsible for administrative tasks within Law Department. • Migrated all international firms over to new invoice processing software Serengeti Tracker and provided firms with instructions on using software and uploading invoices into system.• During merger, responsible for connecting NW attorneys and paralegals to data on shared directories in Minneapolis and transferring all NW Law Department data over to Delta shared directories.• Developed and supervised design of Law Department web page.

Master Of Business Administration (M.B.A.)

Bachelor Of Arts, Political Science With Pre-Law Concentration