Chad Dietz Email & Phone Number

Atlanta, GA

• Develop a highly successful 6-8 week Pricing onboarding training curriculum used by Domestic and International entities utilizing different approaches to content delivery, leveraging activities and assessments to gauge.
• Lead onboarding and recurrent training sessions for Revenue Management and other departments
• Build training content, including in-depth guides, knowledge checks and instructional videos
• Created and launched PRM Onboarding Day One, Week One initiative to create engagement opportunities for new hires

Atlanta, GA

• Lead a team of 6 analysts to maintain competitive pricing actions in the Domestic system with a scope generating $4.2B in annual revenue.
• Ensure analyst's markets are following outlined pricing strategies.
• Develop and train analysts and champion new processes and tools.
• Use principles of airline economics and revenue management tools to measure revenue performance, identify trends and support ad hoc analyses.
• Partner with Inventory Management, Network Planning, and Ancillary counterparts to maximize route profitability.
• Manage and improve complex system tools used for automation.

Atlanta, GA

• Developed and managed pricing strategies for 135 domestic nonstop markets in the Southeast generating $5B in annual revenue.
• Collaborated with Ancillary in expanding Basic Economy product across Domestic 48 nonstops contributing $35M in annual incremental buy-up revenue.
• Innovated and initiated multi tiered time banded segmentation strategies in highly competitive overlap markets.
• Researched market performance with revenue management tools to maximize revenue.
• Communicated strategies and initiatives to executive leadership and other key stakeholders.

Atlanta, GA

• Created and managed pricing strategies for 300 domestic nonstop markets in the Midwest/Southeast.
• Researched revenue and passenger trends to identify revenue opportunities.
• Refined and created pricing and analytical tools for strategy team.
• Communicated pricing strategies to a variety of audiences including upper management, other departments within Delta and local governments and visiting airports.

Atlanta, GA

• Responsible for maintaining competitive pricing actions pertaining to Delta’s fares and rules in Hawaii, Alaska and ski markets.
• Analyzed market performance using analytical tools and made recommendations in market reviews to improve revenue performance.
• Monitored fare surcharge competitiveness and built a tool to more easily visualize carrier differences.
• Communicated with Implementation to ensure competitiveness with rule changes and coding requests.

Atlanta, GA

• Responsible for matter management and invoice processing for International Legal Division.
• Collaborated with Delta’s IT division for the distribution, configuration and troubleshooting of all workstations and user accounts within the Law Department.
• Researched software applications and devices to meet departmental needs.
• Managed procurement of books and periodicals for Law Library with an annual budget of $100K.
• Purchased office equipment and supplies with an annual $50K budget.
• Managed offsite storage responsibilities and inventory containing legal documents and case materials.

Atlanta, GA

• Aided in the production and organization of materials for Board of Director meetings.
• Responsible for administrative tasks within Law Department.
• Migrated all international firms over to new invoice processing software Serengeti Tracker and provided firms with instructions on using software and uploading invoices into system.
• During merger, responsible for connecting NW attorneys and paralegals to data on shared directories in Minneapolis and transferring all NW Law Department data over to Delta shared directories.
• Developed and supervised design of Law Department web page.

Master Of Business Administration (M.B.A.)

Bachelor Of Arts, Political Science With Pre-Law Concentration