Chad D. Email & Phone Number

Murphy, Texas, United States

• Spearheaded sales strategies during pre-sales and opening phases, surpassing membership goals by securing 130 members pre-launch and achieving a 150-member target.
• Designed and implemented staff performance metrics, improving customer satisfaction scores by aligning team objectives with company standards.
• Managed payroll, staffing, and operational budgets, ensuring compliance with financial policies and achieving profitability within three months of launch.
• Cultivated a supportive and engaged community by conducting personalized In-Body assessments, setting client goals, and fostering accountability networks.
• Conducted weekly staff training sessions, enhancing team productivity and retention through effective coaching and strategy alignment.
• Maintained open communication with franchise ownership, streamlining operations and addressing challenges promptly to sustain growth and operational efficiency.

Mckinney, Texas, United States

• Best in District Award Recipient (Two days before company-wide layoffs)
• Served as Acting General Manager, overseeing day-to-day operations, staff leadership, and member satisfaction while driving the club’s strategic objectives.
• Boosted sales performance through targeted initiatives, earning the “Best in District” award (April 2024).
• Directed and implemented comprehensive staff training programs, improving team alignment with corporate policies and ensuring operational compliance.
• Organized and executed profitable events by leveraging data-driven strategies, resulting in a 15% increase in customer engagement and revenue within three months.
• Maintained accurate member and lead databases by conducting regular audits, ensuring seamless workflows and compliance with company standards.

Wylie, Texas, United States

Left after being recruited to 24 Hour Fitness for better pay and benefits. Trained replacement before departure.- Managed day-to-day operations, streamlining internal processes for improved productivity and data management.- Maintained client and sales lead databases, ensuring data accuracy and compliance through regular audits and checklists.- Led.

Westlake, TX

Left position due to a mass layoff during company merger.- Provided member support by managing and resolving technical support requests, utilizing multiple software systems for ticket management and issue tracking.- Ensured timely responses to client requests within 24 hours, escalating complex issues to the appropriate departments as necessary..

United States

Startup company and temporary contract role; contract ended after 6 months once company was established.- Led team operations, focusing on customer service excellence, managing client and lead databases, and resolving complaints within 24 hours.- Developed and delivered internal trainings on company policy and best practices, ensuring staff alignment with.

Dallas, Texas, United States

Left due to personal reasons, including caring for my father before his passing in June that year.- Launched and managed daily operations for a new studio, driving alignment with strategic goals through effective project management.- Directed staff recruitment, training, and performance management, ensuring high-level customer service and team alignment.

Wylie, Texas, United States

Engage in contract-based collaborations with struggling fitness facilities to:- Conducted comprehensive audits and data analysis of fitness facilities, providing actionable insights for streamlining operations and improving profitability.- Developed tailored fitness programming based on in-depth data reviews, aligning with the specific goals of each.

Wylie, TX, United States

Operation Code Blue was more than a passion project; it was a commitment to supporting veterans, paramedics, EMTs, police, firefighters, and other first responders facing life’s challenges. The organization provided critical resources to help them overcome PTSD, depression, anxiety, suicidal tendencies, guilt, and anger.Mission Statement: Our mission was.

Plano, Texas

Selected as one of 10 nationwide Alpha coaches (out of 600+), I held a strategic leadership role within Life Time Fitness, driving program development, coach education, and user engagement.- Led the development and implementation of best practices across multiple regions, ensuring program standards and objectives were met, similar to maintaining district.

Plano, Texas

- Led the development and execution of a high-performing program that ranked among the top 10 company-wide for participation and revenue, similar to ensuring the success and accuracy of district assessment systems and processes.- Delivered training and development programs to teams, ensuring consistency in quality and alignment with program goals.

Plano, TX

- Exceeded revenue targets by maintaining an average of $12,000 in monthly sales through expert use of client data and performance metrics.- Utilized data-driven insights to design personalized fitness programs, resulting in high member satisfaction and retention.

Plano, TX

- Delivered a 5-week onboarding program, using data insights to tailor member experiences and maximize retention, linking interests to services.

Veterans Unleashed is a 501c3 non-profit established by a veteran for veterans, focused on reducing veteran suicide and addressing mental health challenges such as PTSD, depression, anxiety, guilt, and anger. Our mission was to equip veterans with the tools they needed to make positive changes and unlock their full potential.- Directed outreach and.

Plano, TX

Led the transformation of a struggling CrossFit affiliate, tripling membership and improving overall operations through strategic program development, community events, and strong member relationships.- Tripled membership by implementing targeted marketing, engagement strategies, and community outreach.- Managed staff operations, overseeing recruitment.

Garland, Texas

During this business internship, I gained hands-on experience in fitness operations and management. My most notable achievement was assisting in securing a contract with the City of Garland, which provided city employees with gym memberships on a three-month rotation, driving significant revenue and community engagement.Key Contributions:- Supported daily.

Mckinney, TX

As a key player in launching and expanding this brand-new CrossFit affiliate, I was instrumental in its early success. As both a sponsored athlete and coach, I played a central role in building the gym's community and reputation.Key Contributions:- Played a pivotal role in establishing, promoting, and expanding the new facility.- Collaborated with.

Allen, Texas

- Worked as a motivated sales person with initiatives for both new and pre-owned motorcycles, leveraging a deep understanding of the product line and adept sales techniques to meet and exceed customer expectations.- Cultivated and maintained strong relationships with prospective customers through proactive communication via telephone and email, ensuring a.

Plano, Texas

- Utilized strategic business-to-business (B2B) sales initiatives for the renowned McAfee Secure service, leveraging persuasive communication and consultative selling techniques to drive revenue growth.- Cultivated and nurtured relationships with key clients, demonstrating a keen understanding of their unique needs and challenges to provide tailored.

Mckinney, TX

Detention Officer- Provided vigilant custodial care to ensure the security and well-being of inmates housed within the Collin County Jail, maintaining a safe and controlled environment at all times.- Prepared inmates for court appearances, demonstrating meticulous attention to detail and adherence to procedural protocols.- Oriented new inmates on the.

Whiteman AFB, MO

Senior Airman E-4Assistant Dedicated Crew Chief for a B2 Stealth BomberKey Responsibilities:- Held the vital role of third in command for the overall maintenance operations of a B2 Stealth Bomber, ensuring operational readiness at all times.- Provided expert interpretation and guidance on maintenance procedures and policies, facilitating efficient repairs.