More than 35 years of management consulting experience in the energy and utilities industry. Has served client organizations across all industry sectors and is an advisor to senior executives and management teams at a number of leading utilities. His areas of expertise include strategic and business planning, guiding enterprise-wide performance improvement initiatives, performance measurement and benchmarking, operations and management reviews, process improvement, and customer experience strategy.Specialties: Experience covers diverse functional areas of electric and gas utilities including: electric operations (distribution, transmission, substations, and system operations), gas operations, fossil, hydro, and nuclear generation, customer service delivery, administrative and financial management processes and systems, engineering, demand-side management, work management, and resource planning and budgeting