Chad Smith Email & Phone Number

Parkersburg, West Virginia, United States

Columbus, Ohio Area

Columbus, Ohio

Examined vehicles for collision related damage and documents the time and effort required to repair and refinish vehicle to pre-accident condition in accordance with industry standards and insurance company guidelines.Supervise and route each repair including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair necessary to provide the consumer with the most expeditious and high quality repair… Show more Examined vehicles for collision related damage and documents the time and effort required to repair and refinish vehicle to pre-accident condition in accordance with industry standards and insurance company guidelines.Supervise and route each repair including disbursement of all paperwork, scheduling, monitoring repairs, negotiating repair times, coordinating sublet work and all other aspects of the repair necessary to provide the consumer with the most expeditious and high quality repair available.Prepare all repair damage reports in an accurate and precise manner using CCC1, Mitchell and Audatex estimating platforms.Educate the customer about the collision repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and approximate repair time.Review all vehicle damages with customer to determine related and unrelated damage.Selected to move to a struggling store to improve communication, CSI and insurance company relationships. Show less

Dublin, Oh

Handled Specialty Toy Auto claims from a centralized location for RV’s, motorcycles, boats, ATV’s, personal watercraft, golf carts, trailers and snowmobiles by utilizing field staff for inspections. Perform analysis of damages, valuations and settlement of physical damage claims. Extensive policy reviews for coverage assessment. Team leader to assist peers and managers. Maintained positive outlook to maintain high engagement and collaboration amongst the claims teams. Assisted with reviews… Show more Handled Specialty Toy Auto claims from a centralized location for RV’s, motorcycles, boats, ATV’s, personal watercraft, golf carts, trailers and snowmobiles by utilizing field staff for inspections. Perform analysis of damages, valuations and settlement of physical damage claims. Extensive policy reviews for coverage assessment. Team leader to assist peers and managers. Maintained positive outlook to maintain high engagement and collaboration amongst the claims teams. Assisted with reviews of On Your Side shops. Took initiative to complete a radius project for RV shops in the network. Regularly handled claims for entire country. Assisted the total loss, commercial auto, subrogation and fire and theft units as needed or during off-season or as needed to settle and process necessary paperwork. Assisted with Memorial Golf Tournament pre- and post-tournament inspections to reduce claims by nearly 80%. Individual contributor to help enact changes to total losses and new training procedures for Toy claims. Good communication, organization and computer skills to effectively handle customers, provide excellent customer service and manage physical damage claims. Show less

Handled inspections of damaged automobiles, motorcycles, RV’s and light commercial vehicles. Performed analysis of damages, valuations and settlement of physical damage claims. Completed scene investigations, neighborhood canvasses and secured police reports to aid in investigations. Also handled complete file investigations in addition to appraisals. Assisted Material Damage unit with monitoring and re-inspecting direct repair shop network and large losses. Completed agent visits to further… Show more Handled inspections of damaged automobiles, motorcycles, RV’s and light commercial vehicles. Performed analysis of damages, valuations and settlement of physical damage claims. Completed scene investigations, neighborhood canvasses and secured police reports to aid in investigations. Also handled complete file investigations in addition to appraisals. Assisted Material Damage unit with monitoring and re-inspecting direct repair shop network and large losses. Completed agent visits to further relations and educate on the claims process. Exercised communication, organization and computer skills to effectively and proactively handle customers and manage workload. Handled investigation of auto insurance claims for coverage, liability and damages via telephone in 4 states and 3 time zones with multiple negligence and salvage laws. Evaluated bodily injury claims and negotiated settlements with customers and attorneys. Investigated and worked with SIU to investigate fraudulent claims. Show less

Lynchburg, Virginia

Performed daily deposits, monitored both the receivables and payable account ledgers and verified daily restaurant receipts. Assisted catering and restaurant/bar operations as needed.

Various Cities

Pitcher for 4 minor league teams for the St. Louis Cardinals. Member of the 1993 South Atlantic League championship team.

Lynchburg, Va

Worked in the Actuarial, Accounting, and Accounts Receivables departments during college vacations and the baseball off-season. Completed various projects for the company as needed: Non-Standard life expectancy research for Non-Standard Annuities team; multi-company bond investment project. Assisted in daily deposits for incoming payments; entered data needed to help determine actuarial reserves and premium decisions.

B.A., Accounting

Accounting