Chad Hynes Email & Phone Number

New York, United States

Collaboratively work with the finance and operations team to outline and forecast SLTC’s growth plan; including revenue, upsells and retention.Research, source and implement collateral and outside resources to drive new business acquisition efforts.Lead the successful recruitment of new clients in alignment with revenue and profit targets.Strategically create a recommended approach and a detailed SOW to prospective clients based on desired business and marketing… Show more Collaboratively work with the finance and operations team to outline and forecast SLTC’s growth plan; including revenue, upsells and retention.Research, source and implement collateral and outside resources to drive new business acquisition efforts.Lead the successful recruitment of new clients in alignment with revenue and profit targets.Strategically create a recommended approach and a detailed SOW to prospective clients based on desired business and marketing objectives.Prepare and conduct new business agendas and meeting presentations to align respective teams of upcoming sales pitches, pending new client estimates, contract turnovers, invoices and contract addendums.Seamlessly initiate and introduce new client onboarding after communicating staffing requirements and project details.Perform quarterly business reviews to continuously nurture and maintain relationships with existing clients while mining for potential upsell opportunities.Ensure new business team and counterparts work as efficiently as possible by investigating platforms that drive seamless client turnover. Show less

Intercontinental Time Square

New York, New York

• Achieved 129% of Yearly Quota, 2018• Achieved 160% of Yearly Quota, 2019• Maintain client relationship for a 1,306 room hotel with 60,000 Square Feet Meeting Space• Ensure client retention by gaining loyalty and trust that requests are being met• Shop and Contract Business with local and international clients• Provide Proposals and Estimates to clients upon request• Host Client Luncheons and After Dinner Cocktails to gain client loyalty • Coordinate space needs… Show more • Achieved 129% of Yearly Quota, 2018• Achieved 160% of Yearly Quota, 2019• Maintain client relationship for a 1,306 room hotel with 60,000 Square Feet Meeting Space• Ensure client retention by gaining loyalty and trust that requests are being met• Shop and Contract Business with local and international clients• Provide Proposals and Estimates to clients upon request• Host Client Luncheons and After Dinner Cocktails to gain client loyalty • Coordinate space needs with sales team to ensure correct booking patterns Show less

Grand Hyatt New York

• Maintain client relationship for a 1,306 room hotel with 60,000 Square Feet Meeting Space• Ensure client retention by gaining loyalty and trust that requests are being met• Liaison between multiple hotel departments and onsite contact • Oversee third party rooming list and group block pick up• Manage accurate space to put forth a successful conference• Communicate with Sales Managers to provide proper accommodations per client requests• Create a conducive environment… Show more • Maintain client relationship for a 1,306 room hotel with 60,000 Square Feet Meeting Space• Ensure client retention by gaining loyalty and trust that requests are being met• Liaison between multiple hotel departments and onsite contact • Oversee third party rooming list and group block pick up• Manage accurate space to put forth a successful conference• Communicate with Sales Managers to provide proper accommodations per client requests• Create a conducive environment where all food, beverage and audio/visuals are properly arranged• Detail all routing and invoice information with client to ensure all amenities and services are met• Reconcile any client conflict in a professional and customer first mentality Show less

La Jolla, California

Grand Hyatt New York

New York, Ny

Italian Culture

Activities and Societies: • Studied Wine Service and Beverage Management, Food and Culture of Italy, Intensive Italian

Hospitality Administration/Management

Activities and Societies: • Co-Founder of Club Lacrosse Team • Volunteer with ASPCA, Relay for Life Participant

Foods, Nutrition, And Related Services