Chad Neuhaus Email & Phone Number

Grand Rapids, Michigan, United States

Support the Fannie Mae/Freddie Mac, Construction-to-Permanent, Portfolio, and Specialty loan programs. Responsible for analyzing individual consumer requests and products within company and industry guidelines. Functions include reviewing of financial statements, credit reports, applicable ratios and other supporting documentation; using an automated scoring system or traditional underwriting to determine acceptability of requests. Collaborate with production to resolve questions or issues.

Minneapolis, Minnesota, United States

Supported the FHA, Fannie Mae/Freddie Mac, and Specialty loan portfolios. Responsible for auditing and analyzing individual consumer requests and products within company and industry guidelines. Functions include reviewing of financial statements, credit reports, applicable ratios and other supporting documentation; using an automated scoring system or traditional underwriting to determine acceptability of requests. Collaborate with production to resolve questions or issues.

Minneapolis, Minnesota, United States

Consumer Loan Underwriter II (2013 – 2015)Supported the FHA and Fannie Mae/Freddie Mac loan portfolios. Reviewed, analyzed, approved, and underwrote individual consumer requests and products within company and industry guidelines. Functions included reviewing financial statements, credit reports, applicable ratios and other supporting documentation; used an automated scoring system or traditional underwriting to determine acceptability of requests. Collaborated with production to resolve questions or issues.

Greater Minneapolis-St. Paul Area

Managed operations and activities of a loan production fulfillment team responsible for loan processing, documentation, closing, loan monitoring, and underwriting activities. Ensured quality customer service to internal/external customers. Implemented work procedures, policies, and methods to ensure legal, investor, regulatory, and business policies were met. Supervised a team of 10 including hiring, coaching, developing, and performance management.

Greater Minneapolis-St. Paul Area

Co-managed day to day operations for ten loan document specialists. Supported staff in solving customer service and servicing issues. Communicated process changes and compliance updates. Organized team loan pipeline of over 700+ loans to meet monthly funding goals. Assisted staff with complex loan transactions. Processed and closed VIP and customer service issue loans.

Responsible for the implementation of Merrill Lynch’s credit, collateral/property, auditing, and compliance policies that purchased investment quality loans, that helped generate department record revenues. Accountable for tracking and resolving process issues that continued to improve client/vendor operational processes and minimized issues in the business relationship.

Greater Minneapolis-St. Paul Area

Co-managed daily operations for 12 mortgage specialists. Supported staff in solving customer service and servicing issues. Planned and led team meetings to communicate process changes and compliance updates. Organized team loan pipeline of over 600 loans to meet monthly funding goals. Assisted staff in underwriting complex loan transactions. Processed and closed VIP and customer service issue loans.

Economics

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