Chad Tramp Email and Phone Number
raleigh, north carolina, united states
Chad Tramp's Location
Raleigh-Durham-Chapel Hill Area, United States
Chad Tramp's Contact Details
Chad Tramp work email
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- Valid
- Valid
Chad Tramp personal email
n/a
Chad Tramp phone numbers
About Chad Tramp
I am a customer focused leader with natural team building skills, excellent communication skills, and exceptional project and program management skills. I thrive in high-growth, collaborative, and dynamic environments, quickly learning new domains and complex subject matter. I enjoy inspiring others, making the complex simple, and driving value to my team, stakeholders, and customers.
Chad Tramp's Current Company Details
Red Hat
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Sr. Program Manager at Red Hat
raleigh, north carolina, united states
- Website:
- redhat.com
- Employees:
- 16145
Chad Tramp Work Experience Details
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Sr. Program Manager - Red HatRed Hat Nov 2020 - PresentRaleigh, North Carolina, United StatesRed Hat is the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, hybrid cloud, edge, and Kubernetes technologies.- Program and project managed multiple global initiatives within Red Hat Consulting and Enablement from inception to launch and govern- Managed budget and resource requests; consistently updated forecasts to ensure projects stayed on track and within budget- Created and maintained all program and project related documentation (e.g. project plan, RAID, requirements log, Igloo page, etc.)- Facilitated stakeholder group interview sessions to collect feedback, requirements, and change management data- Delivered regular executive-level presentations and stakeholder progress updates- Drove change management, including presentations to several hundred global attendees- Facilitated global SME team and third party vendors to develop net new offerings - Engaged with regional leaders to recruit pilot users and execute a proof of concept (PoC). Analyzed and reported on PoC data which resulted in key updates to the strategic approach- Completed retrospectives that provided executive leadership recommended next steps and improvements- Demonstrated flexibility, ability to accept feedback, and problem-solving aptitude
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Co-FounderMalcolm Music Studio Jan 2016 - PresentHolly Springs, NcMalcolm Music Studio empowers students to reach their full musical potential. Responsible for marketing and business strategies, Google Adwords, Google Analytics, social media campaigns, client relationship strategies, and more for a thriving music studio. Learn more at https://www.facebook.com/malcolmmusicstudio/- 100% 5 out of 5 Star Client Reviews
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Senior Project ManagerJaggaer Jun 2018 - Nov 2020Raleigh-Durham, North Carolina AreaJAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, IoT, and partners. Leveraging AI/ML, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. - Effectively and efficiently manage a portfolio of high profile, complex implementation projects - Identified as a high performer with a proven record of on-time and under-budget projects- Manage internal and client communication of appropriate project information, including communication with senior level and executive management- Develop and maintain project plans and supporting documentation which track progress against project deliverables, tasks, and activities - Facilitate workshops to identify business objectives, define project goals, and provide a plan to maximize solution value- Proactively and consistently identify, mitigate, and manage project risks, including issue resolution, scope challenges, and project delays. Avoids issues with early identification of risks.- Manage all project controls, including: budget vs. actual hours, forecast accuracy, revenue, and change order negotiations - Serve as a leader within the group to provide day-to-day work direction, assistance, mentoring, and coaching to other team members- Spearhead the Partner Implementation Support program, including delivering Partner orientation sessions, overseeing and managing partner tools and communication channels, and providing monthly analysis reports- Function as the Program Director for strategic, multi-year implementation projects - Co-lead the department’s PM COE group, including facilitating weekly meetings and identifying and driving quarterly objectives- Recruited as a Project Manager for internal projects requested and sponsored by the JAGGAER C-Suite- Highly proficient in Smartsheet, Financial Force, Clarizen, SFDC, MS Office, etc. -
Client Engagement ManagerBrightly Sep 2017 - Jun 2018Brightly, a Siemens company, the global leader in intelligent asset management solutions, enables organizations to transform the performance of their assets. Brightly’s sophisticated cloud-based platform leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable communities. - Trusted adviser for strategic accounts in the private sector - Responsible for managing enterprise implementation projects, including creating success plans, identifying and delivering key success criteria, and securing the renewal- Plan and prioritize activities for the implementation team and consulting group to ensure successful delivery of products and services- Guide clients with best practices, training, documentation and recommendations for additional products and services to achieve successful outcomes- Alert team members to any special conditions or requirements associated with meeting key success criteria- Ensure a seamless client transition between Sales, Consulting, Implementation, Support, and Success Teams- Partner with and provide qualified upsell leads to sales representatives- Coordinate with marketing to develop new client case studies -
Senior Client Implementation SpecialistBrightly Aug 2016 - Aug 2017Cary, Nc- Trusted adviser for strategic accounts in the private and public sector- Responsible for managing implementation projects, including creating success plans, identifying and delivering key success criteria, and securing the renewal- Reduced client’s time to value and time to competency by +15% via consultations and training sessions- Delivered client onsite consultations and presented KPI reports to project sponsors- Partnered with and provided qualified upsell leads to sales representatives- Collaborated with Professional Services, Technical Support, and Client Success teams - Met with Product Owners, UX Team, and Product Strategy leadership to relay client feedback and enhance the product roadmap for DSI’s newest solution - 100% customer satisfaction rate assessed through client surveys- Collaborated with Operations Team to develop team utilization reports - Onboarded new hires and developed training curriculum for the Content Team
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Client Success Representative Team LeadBrightly Nov 2015 - Aug 2016Cary, Nc- Trusted adviser for strategic accounts in the public sector; focused on increasing retention, driving expanded adoption, and reducing churn- Collaborated with Sales, Professional Services, Technical Support, and Implementation teams - Escalation point for product and onboarding issues- Developed team’s call campaign for at risk clients, proactively reducing churn- Presented Client Success Team results in Public Sector Go To Market meetings to inter-department directors and managers
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Client Implementation Specialist Team LeadBrightly Apr 2014 - Nov 2015Cary, Nc
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Music InstructorNeighborhood Academy Of Music Jun 2006 - Apr 2014Clayton, NcAs an instructor, I managed year-round scheduling, monthly billing, and weekly lesson plans for over thirty-five clients while teaching piano and guitar instruction. I regularly used MailChimp, an email marketing service provider, to disseminate information in a professional format. And I used QuickBooks Online to manage invoices, receipts, and other tax-related documents. I was also a National Federation Music Club Member.http://www.neighborhoodacademyofmusic.com/
Chad Tramp Skills
Teaching
Team Building
Research
Microsoft Office
Teamwork
Salesforce.com
Event Planning
Communication
Nonprofits
Saas
Client Success
Cross Functional Team Leadership
Account Management
Customer Relationship Management
Renewal Retention
Analysis
Technical Support
Project Management
Strategic Consulting
Sales
Team Leadership
Crm
Budgets
Frequently Asked Questions about Chad Tramp
What company does Chad Tramp work for?
Chad Tramp works for Red Hat
What is Chad Tramp's role at the current company?
Chad Tramp's current role is Sr. Program Manager at Red Hat.
What is Chad Tramp's email address?
Chad Tramp's email address is ch****@****ons.com
What is Chad Tramp's direct phone number?
Chad Tramp's direct phone number is +191960*****
What skills is Chad Tramp known for?
Chad Tramp has skills like Teaching, Team Building, Research, Microsoft Office, Teamwork, Salesforce.com, Event Planning, Communication, Nonprofits, Saas, Client Success, Cross Functional Team Leadership.
Who are Chad Tramp's colleagues?
Chad Tramp's colleagues are Mike Riley, Kiran Belle, 唐琼瑶, 陈力锋, Dharamvir Dharamvirkumar, Stephanie Hajec, Huwig Katharina.
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