Chad Tramp Email & Phone Number

Raleigh, North Carolina, United States

Red Hat is the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, hybrid cloud, edge, and Kubernetes technologies.- Program and project managed multiple global initiatives within Red Hat Consulting and Enablement from inception to launch and govern- Managed budget and resource requests; consistently updated forecasts to ensure projects stayed on track and within budget- Created and maintained all program and project related documentation (e.g. project plan, RAID, requirements log, Igloo page, etc.)- Facilitated stakeholder group interview sessions to collect feedback, requirements, and change management data- Delivered regular executive-level presentations and stakeholder progress updates- Drove change management, including presentations to several hundred global attendees- Facilitated global SME team and third party vendors to develop net new offerings - Engaged with regional leaders to recruit pilot users and execute a proof of concept (PoC). Analyzed and reported on PoC data which resulted in key updates to the strategic approach- Completed retrospectives that provided executive leadership recommended next steps and improvements- Demonstrated flexibility, ability to accept feedback, and problem-solving aptitude

Holly Springs, Nc

Malcolm Music Studio empowers students to reach their full musical potential. Responsible for marketing and business strategies, Google Adwords, Google Analytics, social media campaigns, client relationship strategies, and more for a thriving music studio. Learn more at https://www.facebook.com/malcolmmusicstudio/- 100% 5 out of 5 Star Client Reviews

Raleigh-Durham, North Carolina Area

JAGGAER is leading the Autonomous Commerce revolution, a self-governing B2B commerce experience between buyers, suppliers, IoT, and partners. Leveraging AI/ML, our intelligent procurement solutions provide enterprise buyers and suppliers with smart-match recommendations that align buyer needs with supplier capabilities. - Effectively and efficiently manage a portfolio of high profile, complex implementation projects - Identified as a high performer with a proven record of on-time and under-budget projects- Manage internal and client communication of appropriate project information, including communication with senior level and executive management- Develop and maintain project plans and supporting documentation which track progress against project deliverables, tasks, and activities - Facilitate workshops to identify business objectives, define project goals, and provide a plan to maximize solution value- Proactively and consistently identify, mitigate, and manage project risks, including issue resolution, scope challenges, and project delays. Avoids issues with early identification of risks.- Manage all project controls, including: budget vs. actual hours, forecast accuracy, revenue, and change order negotiations - Serve as a leader within the group to provide day-to-day work direction, assistance, mentoring, and coaching to other team members- Spearhead the Partner Implementation Support program, including delivering Partner orientation sessions, overseeing and managing partner tools and communication channels, and providing monthly analysis reports- Function as the Program Director for strategic, multi-year implementation projects - Co-lead the department’s PM COE group, including facilitating weekly meetings and identifying and driving quarterly objectives- Recruited as a Project Manager for internal projects requested and sponsored by the JAGGAER C-Suite- Highly proficient in Smartsheet, Financial Force, Clarizen, SFDC, MS Office, etc.

Brightly, a Siemens company, the global leader in intelligent asset management solutions, enables organizations to transform the performance of their assets. Brightly’s sophisticated cloud-based platform leverages more than 20 years of data to deliver predictive insights that help users through the key phases of the entire asset lifecycle. Paired with award-winning training, support and consulting services, Brightly helps light the way to a bright future with smarter assets and sustainable communities. - Trusted adviser for strategic accounts in the private sector - Responsible for managing enterprise implementation projects, including creating success plans, identifying and delivering key success criteria, and securing the renewal- Plan and prioritize activities for the implementation team and consulting group to ensure successful delivery of products and services- Guide clients with best practices, training, documentation and recommendations for additional products and services to achieve successful outcomes- Alert team members to any special conditions or requirements associated with meeting key success criteria- Ensure a seamless client transition between Sales, Consulting, Implementation, Support, and Success Teams- Partner with and provide qualified upsell leads to sales representatives- Coordinate with marketing to develop new client case studies

Cary, Nc

- Trusted adviser for strategic accounts in the private and public sector- Responsible for managing implementation projects, including creating success plans, identifying and delivering key success criteria, and securing the renewal- Reduced client’s time to value and time to competency by +15% via consultations and training sessions- Delivered client onsite consultations and presented KPI reports to project sponsors- Partnered with and provided qualified upsell leads to sales representatives- Collaborated with Professional Services, Technical Support, and Client Success teams - Met with Product Owners, UX Team, and Product Strategy leadership to relay client feedback and enhance the product roadmap for DSI’s newest solution - 100% customer satisfaction rate assessed through client surveys- Collaborated with Operations Team to develop team utilization reports - Onboarded new hires and developed training curriculum for the Content Team

Cary, Nc

- Trusted adviser for strategic accounts in the public sector; focused on increasing retention, driving expanded adoption, and reducing churn- Collaborated with Sales, Professional Services, Technical Support, and Implementation teams - Escalation point for product and onboarding issues- Developed team’s call campaign for at risk clients, proactively reducing churn- Presented Client Success Team results in Public Sector Go To Market meetings to inter-department directors and managers

Cary, Nc

Clayton, Nc

As an instructor, I managed year-round scheduling, monthly billing, and weekly lesson plans for over thirty-five clients while teaching piano and guitar instruction. I regularly used MailChimp, an email marketing service provider, to disseminate information in a professional format. And I used QuickBooks Online to manage invoices, receipts, and other tax-related documents. I was also a National Federation Music Club Member.http://www.neighborhoodacademyofmusic.com/