Chad Wilson Email & Phone Number

United States

Duties:- Utilize Cerner Millennium (MHS Genesis), JLV (Joint Legacy Viewer), AHLTA, HAIMS, CHCS, AVHE and Paper Record Tracker (PRT) systems.- Perform basic Front Desk and customer service functions. Provide patient documentation as requested and authorized by HIPAA.- Review outpatient treatment/health records to verify that all components of the record are present, complete, and filed in proper sequence.- Utilize electronic medical records system. Extract pertinent information relating to medical history.- Prepare and process authorization for disclosure of medical records from Soldiers or physicians.- Verify patient identification and eligibility of service using Defense Enrollment Eligibility Reporting System rapids system for eligibility of service in medical facility.- Answer phone calls and provide customer assistance to patients coming into the medical records department, referring to supervisor or other staff member as necessary.Related Skills:- Perform computer reimaging, software / hardware configuration and troubleshooting for the department.- Perform computer, monitor, printer and scanner installations.Accomplishments:- Peer Expert, conduct MHS Genesis training of Outpatient Records Room staff on department specific tasks.- Point of Contact for trouble tickets.- Assisted with streamlining workflow tasks and processes using the MHS Genesis System. Tasks such as creating a patient record CD, processes such as improving scanning speed utilizing the legacy scanners and steps needed to modify scanned documents in order to append or insert additional documentation to the record. Created numerous Job Aids for the department and frequently called on as a SME.- Department primary point of contact for the Windows 10 migration. Attended weekly migration meetings with IT and other department POC's to resolve the issues that came to surface after the migration. Provided guidance of how to resolve issues with the migration as well as workarounds.

Tacoma, Washington

Delivers and collects mail on foot or by vehicle under varying road and weather conditions in a prescribed area; maintains professional and effective public relations with customers and others, requiring a general familiarity with postal laws, regulations, products and procedures commonly used, and geography of the area.- Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route. Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery.- Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed. Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.- Delivers and collects charges on customs, postage-due, and C.O.D. mail matter. Delivers and obtains receipts for registered and certain insured mail. Signs for such matter, except insured mail, at the post office before beginning route and accounts for it upon return by payments of the amounts collected and delivery of receipts taken.- Furnishes customers with postal information and provides change of address cards and other postal forms as needed.- In addition, may perform any of the following duties: check hotels and other establishments to ensure that mail for residents undeliverable as addressed is not improperly held; deliver stamps or other paper supplies to contract or classified stations and other designated delivery points; serves at carriers' delivery window; receive and register where practical, all letters and packages of first-class matter properly offered for registration; case mail and make deliveries on other routes as assigned.

Fort Gordon, Ga

Manage the installation, operation, upkeep and accountability of equipment in excess of $500K. Responsible for the morale, training and welfare of two supervisors and seven personnel.

Camp Humphries, South Korea

Supervises the administrative support of 159 personnel leaves, status reports, evaluations and training; responsible for the leadership, professional development and training of one team leader and ten personnel; supervises upkeep and maintains accountability of equipment in excess of $3M.

Joint Base Lewis-Mcchord

Supervises the administrative support of 156 personnel leaves, status reports, evaluations and training; responsible for the leadership, professional development and training of twelve team leaders and forty personnel; supervises upkeep and maintains accountability of equipment in excess of $1M.

Joint Base Lewis-Mcchord

Manage the installation, operation, upkeep and accountability of equipment in excess of $5M. Responsible for the morale, training and welfare of seven supervisors and twenty-nine personnel.

Joint Base Lewis-Mcchord

Manage the installation, operation, upkeep and accountability of satellite communication equipment in excess of $1.5M. Responsible for the morale, training and welfare of seven personnel.

Plano, Tx

• Installed, configured and monitored Windows 2003 Servers and Citrix Application Servers.• Installed various switches, routers and firewalls.• Travelled to various locations throughout North Texas to perform installations and initial configurations.• Utilized remote monitoring and remote access tools to conduct upgrades and updates of software and firmware.

Dallas, Tx

• Maintained organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologies.• Directed technological research by studying organization goals, strategies, practices, and user projects.• Verified application results by conducting system audits of technologies implemented.• Preserved assets by implementing disaster recovery and back-up procedures and information security and control structures.• Recommended information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.• Accomplished financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.• Maintained quality service by establishing and enforcing organization standards.• Contributed to team effort by accomplishing related results as needed.

Bachelor’S Degree, Computer Information Systems

Activities and Societies: Jack David Armold Honors ProgramGraduated Magna Cum Laude. Member of the Jack David Armold Honors Program.

High School, General Studies

Activities and Societies: Junior ROTC