Chahat Arora Email & Phone Number

Mississauga, On, Ca

Mississauga, Ontario, Canada

1)Proactively engage with customers to understand their needs and preferences, providing personalized assistance to ensure a seamless shopping experience.2)Collaborate with team members to analyze sales performance, set targets, and motivate associates to achieve sales goals through effective communication and coaching.3)Prioritize customer satisfaction by guiding customers through product selections based on their requirements, emphasizing on a exceptional shopping experience over upselling.4)Manage administrative duties meticulously, maintaining accurate financial records, and contributing in decision-making processes.5)Develop and implement communication strategies to build strong relationships with customers, fostering engagement and loyalty.

Richmond Hill, Ontario, Canada

1) Processed customer returns efficiently, utilizing Digital Order Management Systems.2) Delivered exceptional customer service, promptly resolving issues to ensure customer satisfaction.3) Managed BOSS and BOPIS orders through Home Depot's customer order management and POS systems, leveraging digital devices.4)Generated detailed order processing reports using MS Excel, communicating transaction information to management.5) Managed customer credit card accounts, assisting with payments and providing updated information on financial accounts.6) Educated customers on Home Depot's project loan, consumer, and commercial credit card services, catering specifically to professional customers.7) Stayed updated on product knowledge, contributing to increased cross-selling opportunities.

Mississauga, Ontario, Canada

1. Demonstrated exceptional interpersonal skills, addressing customer requirements with empathy and expertise.2. Played a key role in elevating customer satisfaction and fostering loyalty by delivering personalized and attentive service.3. Acquired a comprehensive knowledge of product attributes, advantages, and ongoing promotions, enabling adept assistance to customers.4. Maintained professionalism in managing cash transactions and ensuring precise financial record-keeping.