• Conduct investigations of possible discrimination complaints, draft letters of findings, and determine, if appropriate, adequate complaint settlement terms• Provide technical assistance to HUD program staff on civil rights related issues, consolidated annual programming, inclusive and equitable housing policy priorities, and rule proposals• Analyze and review legislation and policies relating to Civil Rights, Fair Housing, or Community Development to recommend changes and establish and implement new legislation or policy

• Provide one-on-one or group tutoring sessions to students, fostering a positive and engaging learning environment• Conduct regular assessments to evaluate students' understanding and identify areas for improvement; Monitor and document students' progress, adjusting teaching strategies as needed to ensure success• Adapt teaching methods and lesson plans to accommodate diverse learning styles, social/psychological background, abilities, and pace of individual students• Create supplemental learning materials and resources to enhance understanding and reinforce key concepts, including compiling external resources to support students' independent learning• Maintain open and regular communication with students, parents, and management to ensure a collaborative approach to student success• Incorporate online platforms, advanced virtual teaching technology, and educational software to engage students in interactive learning experiences• Provide constructive feedback to students, highlighting strengths and areas for improvement and encouraging a growth mindset, empowering students to take ownership of their learning journey

• Created and implemented and integrated tracking and archiving system of outreach initiatives and related work product, followed by in-depth quantitative and qualitative analyses to identify data, trends, and problems• Established memoranda of agreements, formalizing collaborations between the agency and two non-profit organizations, thus creating the first mentoring program under the agency’s Women’s Entrepreneurship Initiative and a historical alliance between the agency and the National Business League• Demonstrated success in managing diverse programs, aligning with organizational goals and priorities• Led strategy development, implementation, and communication, ensuring demonstrable and sustainable impact• Created a system to integrate front office and regional office outreach engagement teams, tracking speaking engagement requests details, deliverable tasking, and point of contact assignments• Conducted primary and secondary research on the needs of minority business owners and entrepreneurs to advise how the agency can better support innovation and economy success within underserved communities

• Supervised correspondence interns’ cohort, including assignment management, conflict resolution and proactive conflict avoidance, production tracking, mentoring, and the creation and execution of professional and personal development protocols and seminars; intern experience feedback collection indicated 100% satisfaction rating • Developed 3 professional development guides and training materials intended to address behavioral, emotional and systemic/organizational impediments to organizational cohesion, empathy and collaboration• Created and managed the implementation of a "workforce periodic survey" of professional and holistic development, proposing new office ethical policies, restructuring formal performance reviews, and employing demographic and psychographic analyses to determine whether policy updates should be requested of senior staff to ensure compliance with DEIA initiatives• Upgraded and managed a correspondence matrix that addressed international, foreign and domestic requests for aid and policy matters in a timely fashion, reducing response time to constituents by 50%• Worked with all government agencies, assigning, coordinating, and tracking requests for aid by the public and ensuring relevant and informative timely responses were provided to parties seeking assistance; cleared aid request backlog of over 40,000 items in 6 months• Created tracking system for counting and sorting weekly physical correspondence intake, thus increasing office efficiency by 70% and decreasing instances of duplicate work, reducing redundancy by 15%

• Supervised team of 10 employees: records managers, interns, detailees, correspondence analysts, and editors• Created an enhanced Front Office correspondence tracking system, including customized formatting formulas, to present accurate correspondence intake, response, and clearance information in real-time; removed a 1-year clearance backlog and increased Front Office clearance response rates by 65%• Established weekly cadence for one-on-one check-ins with each team member, promoting wellness, an audience for unbiased and open communication, inclusion, analysis of interpersonal dynamics to assess needs for conflict resolution intervention, and strengthened relationships between career staff and appointees• Recorded, reviewed, and tracked Executive Orders and Presidential Memoranda, ensuring directives applicable to DOC offices and bureaus were executed in compliance with requisite deadlines• Produced training materials to ensure bureau compliance with Office of the Secretary directives, increasing centralized knowledge and updated standards of procedure for over 25 bureaus and offices• Reviewed and cleared briefing book materials for the Secretary of Commerce, including weekly reports timely cleared and submitted by each applicable agency office and/or bureau

• Researched and provided interpretation of the disaster loan program's laws, regulations, policies, and standard operating procedures to provide guidance and support to program managers and loan officers• Reviewed draft loan authorizations for cases involving non-routine conditions, facts or other circumstances• Ensured loan application compliance with legal requirements, eligibility, capacity, and authority of the borrowers to incur debt, validity of proposed pledge of collateral etc.• Ensured loan closing documents were received and provided necessary instructions for proper creation of required legal documentation by other parties to the closing• Addressed inquiries and concerns of borrowers and their authorized representatives regarding application processing and approval issues, and closing procedures, including terms, conditions and collateral requirements

• Advised Administrative Law Judges (ALJs) on Medicare laws, federal code, regulation, and guidelines per Medicare regulatory and compliance requirements - including HIPAA, Anti-Kickback Statute, and False Claims Act• Researched Medicare laws, policy, and guidelines to develop and implement standard operating procedures to reduce processing time and meet mandatory deadlines• Drafted decisions on behalf of ALJs after researching statutes, legislative history, public policy, and precedent, representing the official position of ALJs via decision drafts on matters of Medicare coverage pursuant to the Social Security Act and relevant Medicare statutes

• Conducted legal research, prepare legal memoranda, and provided brief legal advice or negotiated resolutions• Received and investigated complaints regarding civil and human rights of individuals with disabilities• Drafted publications and conducted public speaking tours to clients, potential clients, and related groups as assigned• Reviewed provider rules, programs, and policies to ensure legal compliance and prevent clients’ rights infringement• Led efforts to develop an inclusive culture to foster employee engagement and retention by promoting inclusion across all levels within the organization

• Complimenting classroom education and honing verbal communication skills by reviewing, narrating and recording, large amounts of legal analysis and current awareness articles drawn from a variety of legal newsletters/periodicals covering numerous legal topics and practice areas• Providing legal professionals throughout the country with timely, accurate, easy to understand, audio narrations of existing legal content that they can access through their smartphones during multitasking activities such as commuting and exercising, without forgoing desk time they can otherwise bill.

Perform research and update teaching materials over-viewing business lawAssist students during introductory business law course to ensure understanding of material

Earned JD, MA, and BA from The Ohio State University

• Led and coordinated all community outreach initiatives including developing relationships with key community partners, planning and executing events, and managing social media platforms• Fostered strategic partnerships with key external constituencies, including governmental, philanthropic, and business institutions and leaders• Utilized data analytics to refine target audience profiles, optimizing marketing campaigns for maximum impact• Oversaw the development of compelling content for digital and traditional platforms, enhancing brand messaging