Robin Chakrabarti Email & Phone Number

- Served as primary point-of-contact in-person, by phone, and over email for 20,000 students across 10 schools; served as primary communication support for 38 staff members across 9 teams. - Served as liaison to employers, alumni, faculty, and staff- Processed weekly payroll for 46 employees.- Co-created and co-facilitated Peer Career Advisor Program.

Dallas/Fort Worth Area

- Built and strengthened relationships with 100 SMBs through outstanding customer service via email, telephone, and in-person interactions.- Logged all relevant information into customer relationship management database- Delivered exceptional customer experiences to 70 clients weekly.- Exceeded all online marketing and telemarketing quotas for 7.

Greater Philadelphia Area

- Executed 1-on-1 and group arts education and support for 20 students.- Managed team of 7 volunteers and interns.- Managed program calendar; ensured attention to detail while juggling multiple priorities.- Listened to students and found solutions to fit their needs.- Exceeded quotas for customer retention using outstanding outreach and interpersonal.

Greater New York City Area

- Oversaw recording, production, and editing for music education videos used in over 40 countries.- Developed course curriculum; redesigned online structure, improving UX and learning for 6,000 virtual students.- Partnered with research team to develop technology to enhance music education.- Provided continuous administrative support to lab team.

Lowell, MA

- Filmed and edited educational videos for "Inventing America" professional development program.- Ensured effective collaboration between TIHC, Tower Hill Films, University of Massachusetts Lowell, and National Endowment for the Humanities.

Bachelor Of Arts - Ba

School Of Liberal And Professional Studies