Data Analyst
Current- Analyzed, documented, and reported user survey results to improve customer communication processes- Collaborated with analyst team to oversee end-to-end process surrounding customers data- Worked with finance, sales, and operations to update and maintain manuals and SOP's- Built data models and maps to generate meaningful insights from customer data, boosting successful sales efforts- Using automated tools to extract data from primary and secondary sources- Performing analysis to assess the quality and meaning of data- Using statistical tools to identify, analyze, and interpret patterns and trends in complex data sets could be helpful for the diagnosis and prediction- Assigning numerical value to essential business functions so that business performance can be assessed and compared over periods of time.- Analyzing local, national, and global trends that impact both the organization and the industry- Preparing reports for the management stating trends, patterns, and predictions using relevant data- Preparing final analysis reports for the stakeholders to understand the data-analysis steps, enabling them to take important decisions based on various facts and trends.