I am working at Barracuda Networks as the renewal representative for Italy.Barracuda Networks is a global cyber security vendor offering solutions to protect our customer's data, sites and peopleI am responsible for driving and winning renewal opportunities for Barracuda's services used by customers in Italy. In this role, I had the following responsibilities:- Approaching customers before their renewal to understand and ensure satisfaction with our services and products - identifying possible upsells and migrations - Coordinating with local channel (VAR and Distributors) to ensure the renewal is closed on-time (reverse timeline etc)- Quoting channel by keeping in mind their margins/discounts- Constantly achieved and exceeded forecast and target. - Managed to get to the 100% club twice and got the president's club award

I was the Lead Development Representative for Barracuda Networks, a global cyber security vendor offering solutions aimed at protecting people, data, and sites. The Lead Development Representative is a pre-sales role aimed at qualifying leads generated from our websites and marketing activities into actual opportunities for the inside sales team.The role consists of the following:- Approaching the customers with a consultative mindset to better understand their needs and to convert them into best quality opportunities for the inside sales team- Proactively contact inbound leads within the first 15 minutes from customers in Italy and the rest of EMEA - Aiming at a minimum 50 daily outbound dials- Achieved 100% club during my second year in the role- Doing voluntary technical training to understand Barracuda's solutions better and to align with the customer's challenges

I started this role as a requirement for my placement during my Bachelor. Due to my diligent behaviour and the passion I have placed in this work, my the manager proposed me to continue the task. While covering this role, the following tasks were accomplished: - Planning and organization of promotional activities in Italy, through the formulation of an itinerary in the most efficient way and organizing meetings with representatives and Directors of Italian educational institutions.- Cold calling potential, and current schools- Formulation of daily program for visitors who are potential ad current partners of the company by explaining and making them experience the Unique Selling points of the company and making them talk with current students (or customers) as a testimonial. - When necessary, I acted as a support for the promotional activities in other countries that are part of the portfolio of the account manager, such as: Hungary, Switzerland, Austria and Germany- While covering the role, I had the opportunity to search for opportunities to increase the sources for student recruitment. For example, finding new education fairs that can increase the turnover from lead to enrolled student. Conducting market research to find educational institutions who can be considered possible partners based on the requirements of the University (EQF level). - Under the request of the International Account Manager, I had the opportunity to cover his role when it was needed in his absence. - Occasionally supported the different touchpoints of the student journey in order to increase the turnover rate- Acted as the main contact person for the coordinators of the different teams representing the different countries with the purpose of information provision or advising in order to solve issues from a logistic, guest experience, or planning and organization perspective.

Represented the university by informing the visitors of the different services offered during presentations organized in high schools or when students were visiting the booth during educational fairs with the objective of increasing awareness and enrolled. • Organization of presentations through cold calling in Italy• Represented the university during educational fairs and school visits• Presentation to potential students• Acted as a host for visitors in the university

• Serving and welcoming guests• Beer tapping• Wine serving• Assisted and took care of opening and closing of company• Organized take away service

• Serving and welcoming guests• Assisted the other waiters • Stocking up the bar

- Check-in and check out- Updating city tax file- Organized transfer for guests- Welcoming guests- When necessary, supervised other interns