Cham Yim Email & Phone Number

North Kingstown, Rhode Island, United States

• Analyses existing and planned IT applications, both hardware and software, to determine current and future potential for enhancements
• Performs work involved in developing, refining, and complying with telecommunications systems planning, circuit management, billing, inventory, and policy direction
• Coordinates the allocation of resources, coordinates designs of networks/systems, prepares/reviews equipment and facility specifications, facilitates the resolution of technical communications problems, and/or oversee.
• Recommend methods and procedures and coordinates corrective actions to optimize utilization of new and/or present equipment/systems
• Develops and interprets policy for administering IT systems and presents recommendations to higher-level management
• Develops milestones and performs as a point of contact throughout the various phases of projects until successfully concluded

Dedham, Massachusetts, United States

• Troubleshooted, developed, and maintained clinical applications, procedures and other systems
• Developed necessary design work, including testing and documentation
• Reviewed, evaluated, and implemented change requests from respective customers
• Provided customer support; determined root causes for incidents and initiated corrective action

Pease AFB, Portsmouth, NH

• Supervised junior members; Provides mentoring/guidance resulting in early promotion with 2 troops
• Consulted and evaluated members with military career planning; Improved unit retention rate by 10%
• Facilitated rescue operations in hazardous environments; Awarded medal for outstanding leadership
• Instructed first aid training for deploying members; Acknowledged as an effective subject matter expert
• Holiday function participant; Volunteered to provide entertainment as DJ—3 successful annual events

Luke AFB, Glendale, AZ

—Performed practical nursing duties involving the care and treatment of patients including obtaining vital signs, running EKG’s, obtaining history, specimen collection, and electronic record charting.—Managed and strengthened $65K medical supply account; ensured integrity of 90+ emergency item, which resulted in a 100% current/zero errors on major health.

Brighton, Massachusetts

• Troubleshooted and maintained clinical applications, procedures and other supporting systems
• Pivotal team-lead in EHR system implementation/upgrade for nursing and ancillary applications/departments
• Performed system change requests from depts. including workflow analysis, design, testing & implementation
• Provided 1st tier customer support; determined root causes for incidents and initiated corrective action
• Led/instructed EHR end-user training for new hire orientation for nurses and medical supporting staff
• Developed clear and concise documentation varying from process changes, instruction manuals, etc.

Boston, Massachusetts

• Performed clinical/business workflow analysis and documentation optimization
• Worked with clients to define system design and configuration for nursing/emergency applications
• Conducted systems planning, system and application configuration, and system validation
• Trained clients on software applications (admin and end-user) ensuring full knowledge transfer
• Investigated, tracked, and resolved client issues
• Supported Go-LIVE activities for system activation

Narragansett, Rhode Island

• Managed the weighing and processing of soil samples; Optimized and improved flow by 15%
• Participated in a clam study field experiment; Identified critical design flaw that saved time by 1 week
• Collected and sorted plant samples; Volunteered off-duty holidays hours—completed within deadline
• Performed analytical chemistry procedures; 100+ samples extracted and processed with minimal errors

—Managed the handling, breeding, and genotyping of lab mice and performed minor surgery on mice to extract bone marrow & harvest stem cells—Performed DNA/RNA purification of mammalian pancreatic stem cells—Assisted in flow cytometry in the quantitative analysis of stem cell samples—Oversaw and managed ordering lab supplies & routine lab maintenance

Bachelor Of Science (Bs), Biology, General

Activities and Societies: Student Veterans Organization

Associate'S Degree, Health Services/Allied Health/Health Sciences, General