Chandan Kumar Singh Email & Phone Number

New Delhi, Delhi, India

• Project Details – LNB SolutionsLNB Solutions has Managed package product called Kinship which is being used by government counties of Virginia State of USA to Manage Case Management, Workforce Development, Front Desk.
• Directing a team of 5 Salesforce Admins and taking ownership of Admin team to deliver bug free stories in timely Manner.
• Conducting daily standup Meeting to take updates from team Members to ensure timely delivery of Stories.
• Assigning Task to team members as per their current task and bandwidth.
• Participating in Sprint Planning, Sprint Review, Sprint Refinement and Retrospective Calls.
• Participating in Project Management call to give update to Project Manager and Business Owner.

New Delhi, Delhi, India

• Project Details: Administration support at Client Side (JK Lakshmi Cement Ltd.) Jaipur. Creating new requirements in the system, maintaining system security, handling user’s issues. Testing new enhancement cases.
• Worked as administrator in creation and maintenance of various users and control their access permissions for various applications. Resolved production issues.
• Created Objects, Fields, and Relationship, managing security.
• Data Import / Export to/from CSV Files using Workbench/ Data Loader.
• Created Workflow Rules, Process Builders, Flow.
• Understanding enhancement part, giving them suggestions regarding new requirements in the system, test new applications and corrective feedback in Sandbox as well in Production.

New Delhi, Delhi, India

• Project Details: - Administration support for ConnectAndSell, Inc. Maintaining system security, User, Data, keeping up to date Sales Cloud existing data, deduping leads, contacts and accounts, creating SOP for existing.
• Worked closely with inside, outside sales, Service teams to perform detailed objects of SalesForce.com.
• Used Lightning Process Builder to automate business processes by providing a visual representation.
• Designed Deployed various Workflow rules, Validation Rules, Auto Response Rules, Page layouts.
• Automated sharing rules whenever there is a new change in Sales team.
• Worked with various SalesForce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports, and Opportunities and other custom objects.

Gurugram

• Working with the Business Development team on most effective search strategies.
• Researching the procured data to obtain contact details such as contact names, designations, emails, phone numbers, turnover etc.
• Profiling & Analyzing company financials and IT landscape of any particular company.
• Gather required information and filter relevant data using tools.
• Custom / list research, Market intelligence, Customer acquisition services, Database generation, validation & assess various data sets according to the needs and goals of an organization. Effective database management.
• Creating database using Microsoft Excel, follow clear cut instructions on digging relevant data contact details of Target Audience like CTO, CIOS, COO, VP- IT, Operation and Technology, IT Directors, and IT Heads etc.

Noida, Uttar Pradesh, India

Noida, Uttar Pradesh, India