Information Technology director with 10+ years of industry experience; a leader who conceptualizes and absorbs information quickly. Excellent track record in strategy development and implementation with strong problem solving, communication, and interpersonal skills. Expertise in directing organizations through change, continuous quality improvement, building strong teams, and improving customer satisfaction.**********Leadership PhilosophyWork with and coach the team to deliver IT services that meet or exceed user needs. This includes, but not limited to, sharing technical best practices, problem solving, documentation, and severity management.Continuously develop technical and soft skills of individuals and teams for the challenges of an increasingly more complex organization with greater expectations.Promote ideas and proposals persuasively; work through conflicts to negotiate win/win solutions that benefit the various stakeholders or teams.Courage to make tough decisions when necessary. Ability to deal with ambiguity by having the capability to cope with change.Handle risk and uncertainty. Make quality decisions without having all the information at hand; can comfortably handle risk and uncertainty.