Chandni Hutton Email & Phone Number

Brough, GB

London, England, United Kingdom

• Providing support to the commercial team in maintaining existing accounts and closing new business; in addition to supporting sales activities such as contract generation, pricing, and renewals management
• New and Renewal Contract management (preparation, execution, and record retention)
• Implementing/managing new CRM (HubSpot) to manage all sales activities and continue to evolve and develop systems to evolve processes for the commercial and finance team.
• Being Key User of HubSpot and training new team members on how to use the CRM.
• Creating and implementing dashboards within HubSpot to allow the SLT visibility of tracking against KPIs.
• Supporting the tender process from initial publication to submission.

London, England, United Kingdom

• Managed the Customer Service and Credit Control function of 5 team members
• Held weekly 1-to-1 meetings with the team to ensure business goals were on track and the team has the opportunity to discuss their work and own objectives.
• Set training paths for each team member ensuring that the work they were carrying out played to their strengths.
• Presented a weekly dashboard on key metrics for the department to senior management.
• Responsible for the monitoring of the outsourced call centre in Paris, building training materials with the team to help encourage best practices.
• Key User/Super User for Microsoft Dynamics 365 Business Central, ensuring data was correct and accurate and system was fit for purpose.

London, United Kingdom

• Evaluating and proposing Internal Control improvement points in Total UK to strengthen control of operations across Finance, IT, Purchasing, Production and Maintenance, Technical, HR, HSEQ, Legal departments.
• Liaising with operational and support departments for the implementation of robust controls ensuring mitigation of risks.
• Carry out audits on all operations of Total UK to guarantee Total UK's compliance with Internal Control and within the framework of Sarbanes-Oxley.
• Analyzing and presenting the risks assessment findings to management committee.
• Monitoring and defining action plans for follow-up.

London, United Kingdom

• Business development for Special Fluids UK
• Account management for Key Accounts at Total Special Fluids; visiting customers, analysing sales volumes, driving sales by closely monitoring pricing, ensuring customers adhere to safe delivery requirements.
• Creation and distribution of digital marketing campaigns to 200+ customers using Mailchimp
• Online Portal - testing and implementation of the Special Fluids Customer Portal
• Creation of marketing materials for current product ranges to present at meetings with prospective customers.
• Creation of a quarterly newsletter which went out to 200+ customers and tracking the open rate/click through rates which helped shape engagement strategies for the sales team.

London, United Kingdom

• Point of contact for key accounts. Dealing with customer queries from procurement to invoicing. Helping create specialist reports on sales volumes and working closely with sales managers to ensure a smooth sales process.
• Pricing; sending out monthly and weekly pricing to customers.
• SAP Key User; implementing new ideas to improve the efficiency of the system and training new colleagues on these procedures.
• Salesforce Key User; advocating the use of this tool for communication with other areas of the business and training colleagues on new processes.

Dublin, Ireland

Providing corporate clients with energy pricing based on market trends. Creating specialist reports on customer's energy consumption and working closely with customers to ensure smooth set-up of business with Energia. Working with utility brokers to provide the best energy services for SME customers. Serviced customers with multiple sites across Ireland.

Northampton, United Kingdom

Working closely with business customers to solve issues and problems that may occur during the running of their business. Working with managers to provide a more than satisfactory SLA on a daily basis. Opus Energy expanded its product offering to the corporate sector, and in 2007 it launched Opus Evolution, a flexible purchasing tool designed to give.

London, United Kingdom

Developed & presented a creative marketing communications campaign plan to the clients; My Cup of Tea on behalf of Lowe Brindfors Creative Agency.

Northampton, United Kingdom

- Welcoming students and parents by being accessible and friendly. - Staffing help desks during term-time, assisting with any queries in person or over the phone. - Giving talks/presentations to new students regarding Student Services when necessary. - Assisting 'hands-on' with the student enrollment process at the start of term. - Offering help, guidance.

Certified Gdpr, Gdpr And It Governance

The rights of data subjects, including data access requests. Securing personal data. Requirements for reporting data breaches and.

Certified Internal Auditor, Internal Audit, Merit

Diploma, Marketing

Professional Marketing by the Chartered Institute of Marketing including Digital Marketing and Marketing Communications.

Ba (Hons) Marketing, Marketing

Activities and Societies: Modules Studied: Marketing Communications, Professional Practice for the Creative Industries, International.