Chandra Mohan S Email & Phone Number

Bangalore

• IT Professional with overall 9 years of experience in delivering Information Technology Service Management (ITSM) solutions; based on the best practices of Information Technology Infrastructure Library (ITIL) that focuses on the people, process and technology perspectives of providing business solutions within the IT infrastructure• IT Asset and license management within the IT and Global Delivery Services Industries. • Knowledge in Procurement, Inventory management.• ITIL Service Support areas of Service Desk, Incident Management, Change Management, Configuration Management & Reporting • A forward-thinking ITILv3 certified Information Technology professional with a broad background in IT Service Management • Measure, audit and report on process performance and data integrity and identify opportunities for improvement• Successful track record of problem solving and taking initiatives to enhance customer satisfaction.• Ability to drive results against SLA performance indicators.• An effective communicator with good relationship management skills and the ability to relate to people at any level of business and management• Proven ability to meet deadlines through effective time management.

Bangaluru

• Reporting to various DU’s based on purchase request and approvals• Co-coordinating with the vendor for NDC for payments once its paid from our end• Co-ordinate with Vendors for Quotations and negotiations with vendors• Following up as per PO order and in the System and following up with vendor to deliver the same on priority bases• Documentation of all the related to assets issued as on dates. • Working exclusively with Asset Management and Billing of the deliveries.• Procurements involve all the IT related materials • Collaborate with Asset Analyst and updating in the database.• Procuring and raising the IPR (Internal Purchase Request).• Approval for employee final account clearance (Asset data base) • Involvement in the day to day procurement and involved in the billing and follow-ups.