● Delivered top-notch administrative support to office staff, promoting excellence in office operations. ● Answered, screened, and directed incoming phone calls while providing basic information as needed.● Enhanced business recordkeeping by developing and optimizing organizational approaches for employment processing, uniforms, BSOT class and personable records. ● Resolved employee concerns efficiently to promote satisfaction and loyalty. ● Managed the ordering and inventory of office supplies.● Coordinated and managed 3-day class basic security training class (BSOT). ● Assisted new hires with onboarding documents, company policies and performance standards. ● Arranged rapid office equipment repair and maintenance with vendors. ● Assisted benefits department by marketing open enrollment.● Utilized Kwantek (ATS system) to source candidates.

● Collaborated with management, technical crew members and fellow supervisors to organize efficient site operations and achieve demanding schedule targets.● Maintain key logs and records for property management to ensuring proper use.● Ensure that all posts are properly staffed by trained and qualified officers.● Inspect officer uniforms, personal appearance, and equipment to ensure officers meets client’s needs.● Scheduled meetings/conferences for up to 200 attendees. ● Maintain post logs, incident reports, visitor logs and daily time reports.● Review and approve reports and records received from staff.● Promptly responded to tenant complaints and concerns for a 2-building property.● Coordinated with janitorial and engineering staff on maintenance and upkeep of property.● Processed rent collection invoices, billing and other charges in accordance with tenant lease agreements.● Conducted property showings to highlight features, address questions and redirect concerns to close contracts.● Conducted move-out inspections.

● Managed all purchasing, sales, marketing and customer account operations to ensure efficiency and performance. ● Created, managed and executed business plans and communicated company vision and objectives to motivate teams. ● Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits. ● Drove year-over-year business growth while leading operations, strategic vision and long-range planning. ● Assisted with marketing strategy creation and advertising initiatives to better promote facility to public. ● Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency. ● Maintained cleanliness and organization of 10 workstations, working closely with employees to systematic tasks.