Chandrakanthan Viswanathan Email & Phone Number

Mississauga, On, Ca

• Lead Agile meetings, including release planning, sprint planning, daily scrum, backlog refinement, and retrospective meetings.• Assisting in breaking down complex user stories using the INVEST method, facilitating developers.• Contributing to essential functional and non-functional specifications, use cases, and process diagrams.• Managing incidents (Epics, Stories, and Tasks) in JIRA, ensuring a streamlined workflow.• Collaborating with development teams to provide high-level estimates (Story Points) for product backlog items.• Supporting Product Owner and Scrum Master in facilitating daily Scrum meetings and continuous process improvements.• Utilizing SQL and Microsoft Office 365 tools to analyze complex data, recommending solutions for customer experience enhancement.• Aiding the Product Owner in generating Key Metrics and Key Performance Indicators (KPI) like Burnup and Burndown charts.• Conducting training sessions for team members on Agile methodologies and providing User Training materials.• Maintaining and documenting epics, writing user stories in JIRA with robust acceptance criteria, creating BPMNs, and contributing to estimating strategies.• Continuously monitoring business processes, identifying areas for improvement, and designing training programs.• Demonstrating commitment to accuracy by meticulously gathering and analyzing data to meet customer needs and maintain customer relationships.• Possess knowledge of business technologies including UML, data mapping, business process mapping, real-time APIs, and ticketing tools.• Using reporting tools to provide insightful and interactive reports to business stakeholders.

▪ Successfully led various Agile meetings, including release planning, sprint planning, daily scrum, backlog refinement, and retrospectives.▪ Contributed to development teams by breaking down complex user stories following the INVEST method.▪ Proficiently crafted comprehensive acceptance criteria for accurate and compliant testing of user stories.▪ Skillfully managed and tracked incidents (Epics, Stories, Tasks) within the JIRA platform to streamline workflows.▪ Collaborated with development teams in estimation meetings, providing high-level estimates (Story Points) for backlog items.▪ Assisted in creating essential functional requirements, contributing to use cases and process diagrams.▪ Supported Product Owner and Scrum Master in facilitating daily Scrum meetings, Sprint Reviews, and Retrospectives.▪ Analyzed data using SQL and Microsoft tools to recommend solutions for improving customer relationships.▪ Conducted Agile training sessions for team members to facilitate a smooth transition to Agile methodologies.▪ Aided the Product Owner in generating Burnup/Burndown charts and calculating team velocity for progress reporting.▪ Possessed a working knowledge of various technologies, including UML, data mapping, and real-time APIs.▪ Collaborated with business stakeholders and technology partners to develop project backlogs aligned with organizational objectives.

▪ Worked closely with key stakeholders to gather requirements using various methods such as JAD sessions, workshops, and focus groups.▪ Skillfully prepared meeting agendas and documented official meeting minutes, including comprehensive discussions, action items, and next steps.▪ Demonstrated negotiation skills in engagements with customers, employees, and external suppliers, consistently achieving successful outcomes.▪ Developed and executed effective risk mitigation strategies by identifying, escalating, and resolving issues across diverse delivery teams.▪ Employed selected methods and tools to elicit, capture, and document business requirements, ensuring project coherence.▪ Conducted requirements gathering and triggering sessions with multiple stakeholders, facilitated regular checkpoints, and managed status meetings.▪ Maintained transparent communication with the project manager and the entire project team, ensuring the timely dissemination of pertinent information.▪ Utilized UML diagrams (business use cases, system use case activity diagrams, class diagrams, state diagrams) to model process workflows.▪ Supported and conducted review sessions with project teams and business users, tracked issues, and participated in verifications.▪ Evaluated, summarized, and generated various reports and reference materials as needed for project requirements.▪ Efficiently responded to the requirements of both internal and external stakeholders, prioritizing confidentiality throughout the process.

Postgraduate Degree, Project Management

Bachelor Of Engineering - Be

Diploma Of Education, Electrical, Electronics And Communications Engineering