Chandra L. Mccrary Email and Phone Number

Coordinates the administrative functions of the center’s core infrastructure and demonstrates independent decision-making on non-personnel management with internal and external partners related to program implementation.

Upload new users and training into learning management system. Monitor system for user support. Maintain data entry for personnel transactions, requisitions for personnel and verifications of employment. Generates various computerized lists/reports. Direct calls, assist visitors, provide administrative support for several areas of HR. Compose and edit correspondence from dictation and verbal direction.Responsible for a comprehensive employee personnel records system for all employees,regardless of category of employment, including insurance/benefit forms, personnelaction forms, pay history, performance evaluations, promotions, market adjustments,merit increases, bonuses, COLA's, and disciplinary documents;

• Provide accurate tax preparation using a high degree of ethics and integrity.• Provide tax advice and effectively demonstrate expertise to clients.• Anticipate client needs and match them with relevant expertise, products, and digital solutions. • Build trusted and personalized client relationships• Ensure client confidentiality and privacy.• Appropriately seek qualified tax expert as needed.• Take ownership of providing a positive experience to all clients.

• Provide administrative/secretarial support for various departments/divisions such as answering telephones, assisting visitors and resolving a range of administrative problems and inquiries. • Coordinate with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems. • Operate desktop computer to compose and edit correspondence and memoranda from dictation, verbal direction and from knowledge of policies of established departments/divisions; prepare, transcribe, compose, type, edit and distribute agendas and minutes of numerous meetings. • Schedule and coordinate meetings, interviews, appointments, events and other similar activities for supervisors, which also includes travel and lodging arrangements.

• Recruit and schedule docent volunteer educators to provide tours for school, adult, and family audiences while working closely with the group sales office. Distribute monthly schedule.• Maintain regular communication with all volunteers and interns and support their efforts.• Maintain rosters and keep contact information up to date.• Developed and used program budget to achieve an efficient use of resources. Work closely with group sales, membership, and the manager of volunteer services for the Museum.• Attend and assist with Department of Education special events and programs, such as special exhibition events, as needed.

• Processed payroll for 105 hourly employees.• Processed personnel transactions, including disciplinary and change of status documents for department employees.• Assisted with conducting employee annual wage reviews.• Processed and submitted payroll for exempt employees. • Remained knowledgeable of departmental operations to promote improved job performance.• Coordinated orientations and exit interviews for part-time, full-time and temporary employees. • Answered telephones professionally and routed calls to appropriate persons.• Addressed and resolved employee’s questions, complaints, and concerns. • Composed, prepared, and/or generated routine correspondence, letters, etc.• Provided technical support and troubleshooting of technical equipment and software.

Assumed the duties of Human Resources Coordinator in absence, including processing payroll for 105 hourly employees, and report preparation. Coordinated orientations and exit interviews for; employees. Completed a training program on Affirmative Action Hiring Procedures, Union Regulations, EEOC Compliances, and Labor Laws. Addressed and resolved employee's questions, complaints, and concerns, created notifications and documentation for the appropriate personnel to take action. Computed yearly, quarterly, monthly benefits and payroll totals for employees, supervisors and upper-level management.Exercised strong ability to learn, apply, and explain actions, rules, and regulations pertaining to payroll, benefits, and leave issues. Prepared turn around documents for personnel status changes.Received employee data change forms and medical forms; entered/updated information into the computer and personnel card file. Remained knowledgeable of departmental operations to promote improved job performance. Verified personnel information by checking benefits and payroll rosters for accuracy and completeness. Prepared reports including evaluation, new hire/separation and vacancy reports. Responsible for auditing personnel for continuing education, training, and certification of new and experienced employees. Effectively planned, coordinated and/or facilitated various training initiatives and other related matters.

Responsible for assisting with yearly budget: gathering and inputting data from all facilities and preparing draft for Commissioner review.Answered incoming calls and addressed inquires or directed callers appropriately.Provided technical support and troubleshooting of technical equipment and software.Composed, prepared, and/or generated routine correspondence, letters, etc.Received, reviewed, routed and/or processed various forms, requests and reports from the public and internal departments.Assumed the duties and responsibilities of the HR personnel and/or receptionist in absence.Addressed and resolved employee's questions, complaints, and concerns and created documentation for the appropriate personnel to take action.