Chandra Lubben Email & Phone Number

Danville, Pa., Us

Responsible for defining social media strategy and overseeing social media channel strategy execution for Geisinger and Geisinger Commonwealth School of Medicine.

Cleveland, Ohio, Us

Project manage and producer role for Cleveland Clinic Health Essentials Podcast with an average of 11-15k plays monthly. Manage identification of topics and experts, supervise in script writing, and oversee recording, publication and promotion of weekly podcast episodes. Collaborate with internal marketing teams to share content including development of articles, news stories and video.Supervise Cleveland Clinic's consumer social media presence including, Facebook, Twitter, Pinterest and Instagram driving 20-30% of website traffic. Collaborate with content team, editors, creative design and advertising to ensure correct brand and organizational objectives are being met. Post daily across all social media channels.Oversee and administer social media tools on a daily basis in support of organizational social media strategies. Guide development of content including articles, graphics, video and assets shared across social channels. Develop and maintain content calendars for all consumer social accounts. Monitor and evaluate social media results and provide regular reporting and analytics. Supervise consumer engagement on a daily basis, including direct messages, comments and social listening. Analyze and maintain followers, engagement and click-through-rate for content shared. Collaborate with team members on relevant updates and changes to social media strategy and concepts.

Cleveland, Ohio, Us

Supported the Content Marketing team with daily posting and community management for Cleveland Clinic enterprise social media channels, overseeing social presence on Facebook, Twitter, Instagram, LinkedIn, Pinterest, YouTube. Created and maintained editorial calendars, reporting and scheduling of content in support of social media strategy. Managed strategy and posting for both consumer and physician audiences. Worked closely with other team members to meet goals. Kept pace with social media and internet marketing industry trends and developments.

Cleveland, Ohio, Us

Focused on marketing strategy, development and implementation to increase the image and awareness of Cleveland Clinic Children’s thus driving preference for our services and expertise. Tracked and monitor annual budgets for multiple 6 figure healthcare campaigns. Optimized content for SEO purposes as well as pull analytics through Bright Edge & Google Analytics to measure the impact of different campaigns and marketing initiatives. Provided content and social sharing links with tracking for various Cleveland Clinic partners.Managed social media for Cleveland Clinic Children’s and local community on Facebook and Twitter including advertising, strategy, content planning, creation, management and analysis. Focused messaging on local events and items of interest to patients in the NEO area. Collaborated with social media teams as well as marketing teams to collect content and develop social media strategy.

Cleveland, Ohio, Us

Managed service line and facility marketing for Cleveland Clinic regionally, including Endocrinology Institute, Lutheran Hospital and Wound Healing services. Worked with Institute and hospital administration to coordinate promotion of services, events, conferences and other marketing duties as assigned. Communicated information about community and institute needs and participated in identification of new business opportunities.Managed social media for the local community on Facebook and Twitter including advertising, strategy, content planning, creation, management and analysis. Developed and coordinated a patient campaign that followed the birth stories of three local patients. Components included story development, photo shoots, video production and content distribution and promotion.

Cleveland, Oh, Us

Created content and merchandising strategy for Webshots, largest brand in AGInteractive brand portfolio with 12MM monthly visitors. Managed daily digital photo content, merchandising, blog and social media as well as analysis of content performance.

Cleveland, Oh, Us

Served as community liaison for 6+ million members by managing and executing social media (blog, Facebook, Twitter) and member communications onsite and via email. Sourced, managed and programmed onsite content and merchandising.

Cleveland, Oh, Us

Created specialized presentations for sales managers for use in prospecting and substantiation of site reach and demographics utilizing market knowledge, research and conception skills.

Cleveland, Oh, Us

Developed concept and design of presentations, sales sheets, trade show brochures, and maintained creative integrity of department output.

Boston Heights, Ohio, Us

• Resolved between 150-200 post-sale issues monthly, negotiated vendor credits, coordinated with warehouse, buyers and inventory departments to facilitate quality assurance standards• Utilized comprehensive product knowledge and communication skills to quickly determine client needs and recommend appropriate solutions.

Hired, trained and motivated staff. Drove consistently high sales in division; personally recognized for sales in the top ten of the division (over 150 stores) Regularly achieved store plan goals, receiving bonuses monthly. Lead store and associates to win contest goals.