Edward Chan Email & Phone Number

Washington DC-Baltimore Area

• Supported Department of Homeland Security at their CONUS facilities with Tier 2 on-site support such as integration with hardware and software, local infrastructure deployment services, end user request responses, and.
• Assisted in maintaining the health of systems and maintaining server configurations.
• Analyzed functional business requirements and design specifications for functional activities.
• Provided identification/fixing for the problems within existing systems design/implementation of new systems.
• Enhanced existing systems and participates in analysis, design and new construction of next generation IT systems.

• Classified patents through the classification process.
• Utilized prior and current knowledge of new technology to assess which applications are appropriate for each patent case.
• Assigned classifications in accordance with the Cooperative Patent Classification rules and definitions to send to the United States Patent and Trademark Office.

East Lansing, MI

• Assisted in the development of a reader circuit for an intraocular pressure (IOP) sensor to monitor the intraocular pressure of glaucoma eyes.
• Researched papers to understand and use basic principles and applications of IOP sensors.
• Worked with professor and graduate students to design, implement, and test a reader circuit for IOP sensing.

Seattle, Washington

• Partnered with representatives from multiple departments to document GxP requirements for Enterprise Resource Planning system (Oracle ERP).
• Assumed responsibility for an inventory reconciliation project to ensure computer system classification data was accurate.
• Supported software testing through configure analysis.
• Participated in computer system periodic reviews of system configuration and security.
• Compiled and distributed reports and notifications to the team.
• Supported system validation documentation efforts.

Howell, Michigan

• Determined a Pareto Chart for monthly line product audits to improve complete percentage.
• Created and designed a calibration data base from scratch for evaluation for the quality audits.
• Restructured the quality drive database to be more organized and more efficient in access.
• Organized a program to analyze manufacturing plant machine failures and coordinated machine replacements.
• Developed documents and visuals for upcoming projects.
• Cooperated with the Engineering Department and Manufacturing Plant to discuss errors and improvements in acoustic products.

Saginaw, Michigan

• Implemented aging reports to observe the response times of suppliers and customers.
• Data-mined failure database to identify trends in failures that led to potential in-application use, assembly irregularities, or possible contrasts in manufacturing locations.
• Formulated the electrical overstress/electrical structure damage representation in concentration diagrams.
• Oversaw the tactical analysis teams to address visual damages.
• Managed an intern project to develop a kart to hit a certain speed on course track.

East Lansing, Michigan

• Updated software weekly on all computers in the College of Education.
• Evaluated the hardware and determined if more or less RAM was needed for each drive.
• Managed the ticket system to troubleshoot any issues and concerns.
• Communicated with staff to implement future application uses.

Auburn Hills, Michigan

• Cooperated with the Nissan Department in restructuring armatures and hub caps.
• Developed and assessed design work orders, shipping results, parts list, and build requests through Takata America Systems database.
• Implemented visual representations and data analysis on reports of airbag failures and design failures to determine future improvements.