Chanel Bernier Email & Phone Number

Toronto, Ontario, Canada

• Ensure safe passage of passengers and crew onboard by strictly enforcing Transport Canada aviation laws and company regulations
• Provide exceptional customer service by assisting to all passenger needs in a courteous and timely manner, and always maintaining a professional, approachable, and caring disposition
• Operate as Lead (in-charge) flight attendant: complete all required documentation, brief crew on daily flight information, delegate daily tasks, oversee operation of safety and service procedures in the cabin
• Address any passenger inquiries or complaints
• Respond to in-flight emergencies following company protocols

Pointe-Claire, Quebec, Canada

• Supervise the day-to-day operations of the Member Services Representative team: address any customer service issues in a professional and courteous manner
• Meet monthly sales objectives by acquiring new memberships
• Greet prospective members, offer tours of the facilities, ascertain prospective member needs, and determine programs/membership options most suitable
• Perform financial evaluations and process requests for individuals and families seeking financial assistance for YMCA services
• Demonstrate proficiency in required software; perform transactions such as membership and course registrations as well as various other sales transactions

Montreal, Quebec, Canada

• Provide high level of customer service by welcoming passengers onboard, providing in-flight food and beverage service and responding to all passenger concerns and requests
• Work individually and as a team to promote onboard sales of company and duty-free products and excursions
• Respond to any in-flight or medical emergencies by following company protocols