Chanel Cheng Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Melbourne, Australia

As a Commercial Banking Relationship Manger, my role is to manage and develop a portfolio of medium to large business connections across diversified industries.Key accountabilities of the role are:• Initiating & facilitating outstanding interactions with existing and prospective customers• Maintaining existing exposures and ongoing lending and credit requirements• Debt structure • Maximising opportunities to earn all of our customers’ business, including lending, deposits, transactional banking solutions, investments and protection• Developing and growing deep industry expertise and referral networks

Melbourne, Australia

Supported a diversified Corporate portfolio (turnover A$15-A$400m) across a full suite of banking products, with a focus on transactions between A$20m-A$150m. My duties include:• Managing the migration of our corporate clients’ banking relationship from Bankwest to CBA as a part of the East Coast merger.• Risk management and quality assurance• Preparation of credit applications• Preparation of annual reviews and extensions• Analysis of business’ financial and operational information• Compliance reporting and covenant monitoring• Day to day management of customer relationships to maintain customer satisfaction and advocacy

The Corporate Banking team at Bankwest specialises in providing businesses with a full suite of banking services, focusing on transactions between A$20m-A$150m. In this role, I supported the management of a corporate portfolio of diversified clients (turnover A$15-A$400m). My responsibilities included:• Financial analysis of business’ financial and operational information• Analysis and preparation of credit risk submissions for annual reviews and new lending proposals• Building advocacy and customer satisfaction through the day to day management of our customer groups• Risk management and quality assurance • Compliance reporting and covenant monitoring• Management of clients' banking requirements

Led the strategic review of Bankwest’s Trade Finance offering, reporting directly to the National Head of Specialist Sales. My duties included:• Profitability modelling and analysis• Industry & Market research• Leveraging and co-ordinating internal resources• Stakeholder management• Issue identification and strategy development

Melbourne, Australia

The Bankwest Business Banking Graduate program provided me with rotations across the Business Banking, Commercial Banking and Corporate Banking divisions with exposure to both the Business Credit and Specialist Sales teams at each respective level. My duties included:• Analysis and preparation of Credit Risk submissions for annual reviews and new lending proposals• Portfolio management activities covering a diverse client base with a focus on both sales growth and covenant and compliance monitoring• Building client relationships with a focus on customer satisfaction and advocacy• Completed strategic review of Bankwest’s Continuous Improvement capability. The proposal was presented to and received endorsement from the Business Banking Executive Leadership Team.

Melbourne, Australia

IBM is one of the largest IT consulting, technology and services companies in the world. As one of its divisions, Smarter Cities endeavours to develop and deliver solutions to governments across the globe in key industries (including health, public safety, energy, education and sustainability), in an effort to make infrastructure smarter and more integrated. My time in this role has provided me with a greater understanding and appreciation for the importance of the advancement towards Cloud computing technology that will serve to support the integrated sharing of information within and across industries. My duties included:• Program and Performance Management • Opportunity management and tracking • Asset & Solution Identification, Certification and tracking• Gathering and consolidating key deal information and forecasts• Compilation of reports and charts

Melbourne, Australia

Bachelor Of Business (International Business), International Business

Study Exchange - International Business

Conducted by the School of Business Information Technology of RMIT University, the Canada Study Tour endeavours to foster an appreciation.

Victorian Certificate Of Education (Vce)

Diploma Of Finance And Mortgage Broking Management