Chan Guan Siang Email & Phone Number

• Conducted annual price adjustments of 1-2% through detailed store and item-level analysis, ensuring alignment with market trends and optimizing profit margins while reducing traffic risks.• Served as the primary liaison for F&B clients, advising 100-200 restaurant operators per round, leading to 1-2% margin improvement.• Utilized SQL and Python to efficiently generate XML files for seamless price adjustment implementation across 1000+ restaurants, enhancing operational efficiency.

• Leveraging my expertise in SQL, Excel, and PowerBI, conducted in-depth analyses of consumer behavior and store-level trends.

• Handled projects that involved using Machine Learning to predict and classify texts• Conducted analysis of Customers' complaints case and identified the key issues• Modified Machine Learning Model and uploaded it on the server

• Figurehead role for 500 residents in Hall of Residence 2 • Planned and conducted recruitment of 12 Junior Portfolios • Led a team of 16 in the planning & execution of hall events and looked after the well-being of residents • Served as a bridge between the Hall Residents and Hall Officers & Faculty-in-Residence

• Assisted in the planning of the Orientation Programme• Facilitated the programme at a group level• Integrated the freshmen into School and Hostel

• Managed 10 different recreational games• Facilitate and planned training for players to be ready for the annual Inter-Hall Recreational Games• Involved in the planning of Inter-Hall Recreational Games schedule

• Appointed as Section Commander during attachment in Basic Military Training Centre• Extended my service for 9 months and was appointed as the Stand-in Company Quarter-Master Sergeant

• Aligned China's Anti Money Laundering policy with Singapore • Handled customer’s withdrawal cases

Gathered survey result through both telephone survey and Face-to-Face survey

Bachelor Of Science - Bs, Mathematical Statistics And Probability

Activities and Societies: Junior Common Room Committee - Recreational Secretary (16/17) Orientation Main Committee - Chief Group Leader.

Diploma In Banking & Financial Services, Financial Services