Chan Guan Siang Email & Phone Number

• Conducted annual price adjustments of 1-2% through detailed store and item-level analysis, ensuring alignment with market trends and optimizing profit margins while reducing traffic risks.
• Served as the primary liaison for F&B clients, advising 100-200 restaurant operators per round, leading to 1-2% margin improvement.
• Utilized SQL and Python to efficiently generate XML files for seamless price adjustment implementation across 1000+ restaurants, enhancing operational efficiency.

• Leveraging my expertise in SQL, Excel, and PowerBI, conducted in-depth analyses of consumer behavior and store-level trends.

• Handled projects that involved using Machine Learning to predict and classify texts
• Conducted analysis of Customers' complaints case and identified the key issues
• Modified Machine Learning Model and uploaded it on the server

• Figurehead role for 500 residents in Hall of Residence 2
• Planned and conducted recruitment of 12 Junior Portfolios
• Led a team of 16 in the planning & execution of hall events and looked after the well-being of residents
• Served as a bridge between the Hall Residents and Hall Officers & Faculty-in-Residence

• Assisted in the planning of the Orientation Programme
• Facilitated the programme at a group level
• Integrated the freshmen into School and Hostel

• Managed 10 different recreational games
• Facilitate and planned training for players to be ready for the annual Inter-Hall Recreational Games
• Involved in the planning of Inter-Hall Recreational Games schedule

• Appointed as Section Commander during attachment in Basic Military Training Centre
• Extended my service for 9 months and was appointed as the Stand-in Company Quarter-Master Sergeant

• Aligned China's Anti Money Laundering policy with Singapore
• Handled customer’s withdrawal cases

Gathered survey result through both telephone survey and Face-to-Face survey

Bachelor Of Science - Bs, Mathematical Statistics And Probability

Activities and Societies: Junior Common Room Committee - Recreational Secretary (16/17) Orientation Main Committee - Chief Group Leader.

Diploma In Banking & Financial Services, Financial Services