Trung Huynh
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Trung Huynh Email & Phone Number

IT Manager at PeopleWise Vietnam
Location: Ho Chi Minh City Metropolitan Area, Viet Nam 7 work roles 1 school
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Current company
Role
IT Manager
Location
Ho Chi Minh City Metropolitan Area, Viet Nam
Company size

Who is Trung Huynh? Overview

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Quick answer

Trung Huynh is listed as IT Manager at PeopleWise Vietnam, a with 18 employees, based in Ho Chi Minh City Metropolitan Area, Viet Nam. AeroLeads shows a matched LinkedIn profile for Trung Huynh.

Trung Huynh previously worked as Co-Founder at Peoplewise Vietnam and Assistant IT Manager, TMS at Dhl Supply Chain. Trung Huynh holds Bachelor'S Degree, Computer Science from International University - Vnu Hcmc.

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PeopleWise Vietnam

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Profile bio

About Trung Huynh

As an Assistant IT Manager at DHL Supply Chain, I lead and support various IT projects and operations, ensuring quality, efficiency, and customer satisfaction. I have over 5 years of experience in IT service management, technical support, and network services, working with global and diverse teams and clients.I have multiple certifications in ITIL, Scrum, and problem management, which demonstrate my commitment to continuous learning and improvement. I also have strong skills in BigQuery, SQL, Jenkins, Google Cloud Console, and Visual Code Studio, which enable me to perform data analysis, testing, and troubleshooting. I am passionate about delivering innovative and reliable IT solutions that enhance business performance and user experience.● 1 year at Gro247 – founded by Unilever, one of the fasted growing eB2B platform in the market.● 4 years experience at Robert Bosch Engineering, a MNC company with international standardized IT operation process, interacting with Bosch users globally, experience in leading ticket distribution and improving processes within the project. ● Two times ‘SPOT Awards’ with high appreciation for customer service.● Project management: Leading project revamp network and report system at Christina’s in order to centralize network status report and improve guests experience.● ITIL v3 Foundation Certified.● Fluent English (Top 10 of English tournament at Bosch among 1000 employees)

Listed skills include Human Resources, Linux, Management, Microsoft Exchange, and 9 others.

Current workplace

Trung Huynh's current company

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PeopleWise Vietnam
Peoplewise Vietnam
IT Manager
Ho Chi Minh City, Ho Chi Minh City, VN
Website
Employees
18
AeroLeads page
7 roles

Trung Huynh work experience

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Assistant It Manager, Tms

Ho Chi Minh City, Vietnam

Participate in system implementation activities of TMS projects - requirements gathering, configuration, report development, system testing, user training, acceptance testing, go-live, hyper care, etc.Support system related issue troubleshooting & user query, so that Operation can use TMS properly and effectively.Drive TMS usage KPI through reporting and process improvementSupport system change request, and coordinate with requester to implement following Change Management process.

Mar 2023 - Jul 2024

Tech Support Lead

Ho Chi Minh City, Vietnam

Mar 2022 - Mar 2023

Product Operation Lead

Ho Chi Minh City, Vietnam

● Successfully setup jira ticket system for the product team, customer service team and content team for collaborating, tracking and handling requests/issues.● Monitor and track tickets to make sure they will be resolved within SLA.● Create weekly and monthly reports to check SLA, user satisfaction, workload and re-scheduling tasks or adjust workload. ● Setup KPI , action plans for product operation team.● Work with dev teams in Indonesia to communicate and analyze technical issues. (app bugs, payment issue..)● Perform confirmation testing and regression testing for each release..Technical Skills:● BigQuery● SQL query (basic)● Jenkins (tool)● Google cloud console (tool)● Visual code studio (tool)

Oct 2019 - Feb 2022

Process Lead - Software Configuration Management Tool Project

● Checking tasks incoming daily on SMT (Service Management Toolsuite) and delegating to other team members on both Vietnam and India sites.● Mentoring new team members for handling tasks.● Handling 2nd level support tasks for SCM (Software Configuration Management) tool project● Independently handling customer queries on the support tasks● Involve self in the analysis of issues/incidents and queries posted by the customer● Problem solving and troubleshooting of issues/incidents● Collaborate with other interfacing support teams to resolve common issues/incidents from the customerAchievements:● "Spot Award" for the quality of work in Incident Management Support of SCM project after joining the company for 5 months.● 2nd "Spot Award" for the quality of work in Incident Management Support of SCM project in 2017.● Top 20 TOEIC score for 3 years in a row (internal)Technical Skills:● Software configuration Management – Clearcase, eASEE-SDOM.● Requirements Management – Clearquest● Toolbase: a centrally managed tool/software repository that provides software developers with product-line specific tools environments such as command-line based software-build tool chains or Java/Eclipse based Rich-Client applications.

Sep 2014 - Oct 2018

It Executive

Saigon Trade Center, 37 Tôn Đức Thắng, District 1, Hcmc

Achievements:● “Outstanding performance” awards from 2010 -2013 Recognized many times for providing excellent support service.● Organized and trained over 50 training sessions and workshops for consultants.● Provided help desk support and setup PC, laptops for over 100 users.● Successfully saved data from “Data server” due to hard drive failure and restored quickly without discontinuation of consultant’s work.● Successfully deployed meeting room system software for the company● Experienced with: Microsoft Windows Server version 2003 , 2008 and 2012, Windows XP, Windows 7, Windows 8 , Red Hat Enterprise Linux 6.Technical Skills:● Operating Systems: Win 2k3/2k8, Win XP, Win 7/Vista, Linux● Mail Systems: Exchange 2k3/2k8.● Database: MySQL.

Jul 2009 - Sep 2014
1 education record

Trung Huynh education

FAQ

Frequently asked questions about Trung Huynh

Quick answers generated from the profile data available on this page.

What company does Trung Huynh work for?

Trung Huynh works for PeopleWise Vietnam.

What is Trung Huynh's role at PeopleWise Vietnam?

Trung Huynh is listed as IT Manager at PeopleWise Vietnam.

Where is Trung Huynh based?

Trung Huynh is based in Ho Chi Minh City Metropolitan Area, Viet Nam while working with PeopleWise Vietnam.

What companies has Trung Huynh worked for?

Trung Huynh has worked for Peoplewise Vietnam, Dhl Supply Chain, Unilever, Kiến Guru, and Bosch Engineering And Business Solutions.

How can I contact Trung Huynh?

You can use AeroLeads to view verified contact signals for Trung Huynh at PeopleWise Vietnam, including work email, phone, and LinkedIn data when available.

What schools did Trung Huynh attend?

Trung Huynh holds Bachelor'S Degree, Computer Science from International University - Vnu Hcmc.

What skills is Trung Huynh known for?

Trung Huynh is listed with skills including Human Resources, Linux, Management, Microsoft Exchange, Networking, Operating Systems, Recruiting, and Recruitment Advertising.

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