Trung Huynh Email and Phone Number
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With over 18 years of experience in the digital and e-commerce sector, Trung Huynh is a seasoned leader and innovator in the field of digital transformation and customer relationship management. He has successfully launched and managed multiple online platforms and services, delivering value and convenience to customers across various industries and markets.Most recently, he was the Digital Transformation Director at Seedcom, a leading retail group in Vietnam, where he led the digital strategy and execution for the group's diverse portfolio of brands and businesses. He also co-founded and served as the CEO of KaiPass.com, a loyalty marketing platform that simplifies and enhances merchant's customer-centric marketing and digital transformation. Previously, he was the Digital Director at The Coffee House, one of the fastest-growing coffee chains in Vietnam, where he spearheaded the development and implementation of the e-commerce, mobile, and CRM solutions for the company. Trung has a strong background in information technology, having earned his engineering degree from Fontys University of Applied Science in the Netherlands. He is also a graduate of the Founder Institute, a global entrepreneurship program.
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New Retail DirectorBuymedHo Chi Minh City, Ho Chi Minh City, Vn -
New Retail DirectorBuymed Jul 2024 - PresentHo Chi Minh City, Vietnam -
Director Of Digital TransformationSeedcom Feb 2022 - Mar 2023Ho Chi Minh City, Vietnam- Involve in various digital transformation projects within Seedcom Holding and its subsidiaries.- Lead the DMS - CRM project for the New Retail CPG's FMCG distribution business.- Provide advice on a centralized Order Management System for the group of companies. -
Co-Founder - CeoNew Retail Technology Jsc Jan 2020 - Dec 2021Ho Chi Minh City, VietnamCo-founded and led KaiPass, a dynamic multi-brand loyalty rewards platform invested by Seedcom. The platform enables young consumers to accumulate rewards points from numerous top-tier brands via efficient methods such as QR code scanning and online ordering. Serving businesses as a strategic tool, KaiPass enhances customer engagement and retention through its integrated Loyalty Management System and Customer Data Platform.Key Contributions:- Developed and implemented strategic and operational objectives- Managed all business facets, including product development, marketing, finance, sales, and profit & loss (P&L)- Orchestrated fundraising initiatives and cultivated robust business partnerships- Directed the Loyalty Marketing Platform's development, ensuring alignment with market demands and customer expectations- Ensured the successful attainment of sales targets and effective P&L management
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Director Of Digital & ItThe Coffee House Dec 2015 - Dec 2019Ho Chi Minh City, VietnamStrategically established and executed operational objectives for The Coffee House's Digital Transformation Initiatives from the inception of the business. Focused on enhancing "out of store" customer acquisitions and satisfaction by crafting a comprehensive customer journey in the digital space and building synergistic relationships with other digital platforms.Oversaw online business:- Built our e-commerce channel on mobile and web from scratch, growing it to 5B VND per month by 2019.- Increased the user base of The Coffee House Loyalty App to 1.5M in 2019.- Achieved a 53% monthly penetration rate for the loyalty program.- Implemented an Online to Offline strategy that increased monthly store traffic by 15%.Responsible for development and operation of:- The Coffee House customer data platform- TCH Data Lab, which implements big data, machine learning, and AI to improve efficiencyAchievements include:- Enhanced customer support efficiency, achieving a 98% response rate within 5 minutes- Reduced delivery time to less than 15 minutesOversaw measurement of TCH operational KPIs, including production, fulfillment, traffic, and satisfaction. -
Director Of Fulfillment ServiceVnp Group Mar 2015 - Dec 2015Ha NoiPlayed a pivotal role in establishing strategic and operational objectives for a transformative e-commerce initiative named 'Fulfilment By Vatgia - FBV' This initiative marked a significant shift in Vatgia's business approach, transitioning it from a traditional advertising business model to a more modern, platform-based transaction model. This new strategy fundamentally changed the way Vatgia operated and positioned itself in the market, opening up new areas of growth and revenue generation. -
Senior Product ManagerProject Lana - Webtretho (Backed By Idg Ventures) Jan 2013 - Jun 2014Ho Chi Minh City, VietnamProject Lana, a holding company, is targeted at becoming a leading player in the new media and e-commerce scene in Vietnam, with a focus on empowering and enhancing the lives of women.Co-founder & Senior Product Manager for [Foreva.vn](http://foreva.vn/): - [Foreva.vn](http://foreva.vn/) is one of three verticals in Project Lana's e-commerce portfolio, focusing on fashion. - Successfully launched the business within a span of 21 days. - Fostered collaborations with major undergarment and swimsuit manufacturers in Vietnam such as Vera, Triumph, and IBasic. - Achieved consistent month-on-month growth ranging between 30% to 70%.
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Head Of OperationsProject Lana - Webtretho (Backed By Idg Ventures) Jul 2012 - Jun 2014Ho Chi Minh CityProject Lana, a holding company, is targeted at becoming a leading player in the new media and e-commerce scene in Vietnam, with a focus on empowering and enhancing the lives of women. - Managed end-to-end operational process for Project Lana's e-commerce initiatives, from warehouse logistics to product returns, thus ensuring efficient fulfilment and delivery. - Spearheaded the Information Systems operation project, which included the Warehouse Management System, Order Fulfilment System, CRM, amongst others. - Orchestrated integration of various systems to facilitate the seamless flow of business data across different facets of the business.
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Managing Director / FounderVnsolutions Co,.Ltd Aug 2008 - Aug 2012Ho Chi Minh City- Established and developed the company's business.- Planned business strategy and action plan.- Expanded the business network to generate revenue by increasing the client base.- Managed the development of products and services to serve clients.- Oversaw financial and HR activities.- Managed the company's operations.Achievements:- Grew the company to 20+ employees, 60% of whom were software developers.- Successfully delivered major projects for Navigos, Tan Son Nhat Airport, Satra Group, Phu Tho Tourist, and others.
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Study-In-Holland AmbassadorNuffic Neso Mar 2011 - Mar 2012Ho Chi Minh CityAssisted Nuffic Neso Vietnam in promoting Dutch Higher Education to prospective students. My responsibilities included:- Participating in education fairs, information sessions, alumni talks, and pre-departure briefings to promote the concept of studying in Holland.- Making Dutch education more accessible to Vietnamese students.- Promoting the Netherlands Alumni Network in Vietnam.
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Chief Technology OfficerPurple Asia Creative & Digital Jun 2010 - Feb 2011Ho Chi Minh City- Oversee the Digital Department to develop and deploy client projects- Identify opportunities and risks for delivering company services as a digital agency- Resolve company technical issues in a timely and cost-effective way- Supervise the recruitment, training, retention, and organization of all development staff according to company hiring process, personnel policies, and budget requirements- Research, propose, and implement new digital technologies and trends for the company's business and products- Assist the CEO and Account Director in the business development process -
DeveloperMinus3 2006 - 2008 -
DeveloperDynamic Solutions 2000 - 2004
Trung Huynh Skills
Trung Huynh Education Details
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Information Technology -
Founder InstituteEntrepreneurship
Frequently Asked Questions about Trung Huynh
What company does Trung Huynh work for?
Trung Huynh works for Buymed
What is Trung Huynh's role at the current company?
Trung Huynh's current role is New Retail Director.
What is Trung Huynh's email address?
Trung Huynh's email address is tr****@****ons.net
What is Trung Huynh's direct phone number?
Trung Huynh's direct phone number is +849094*****
What schools did Trung Huynh attend?
Trung Huynh attended Fontys Hogescholen, Founder Institute.
What are some of Trung Huynh's interests?
Trung Huynh has interest in Ngây Ngô, Copy, Cười, Bubble Tea Shop, Lala, Blurb Books, Hate Change, The Grid, Community, Urbox.
What skills is Trung Huynh known for?
Trung Huynh has skills like E Commerce, Entrepreneurship, Management, Web Applications, Open Source, Mobile Devices, Php, Web 2.0, Start Ups, Business Strategy, Optimization, Scalability.
Not the Trung Huynh you were looking for?
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Trung Huynh
Founder & Ceo @ Emesoft| Business Strategy, Leadershipsoftware Solutions| Cloud & Data Engineering| Ai/Ml| Digital TransformationHo Chi Minh City, Vietnam2watasolutions.com, gmail.com -
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Trung Huynh
Innovative It Manager | Certified Itil & Scrum | Driving Digital Transformation, Agile Projects, And Operational Excellence | Bigquery & Cloud Enthusiast | Multi-Industry Experience In Startups And Global CorporationsHo Chi Minh City Metropolitan Area1yahoo.com -
Trung Huynh
Talent Acquisition Business Partner | Compliance | Culture & People | Human Development | Internal CommunicationDong Nai, Vietnam
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