Collaborated with subject matter experts and senior software developers to streamline software improvements. I translated user needs and requirements into software specifications, prototypes and user stories, designing software that enhances the user experience.

Consolidated software usage analytics and synthesized user feedback to prioritize software improvements. Enhanced product quality by investigating and recording software bugs with Jira.

Launched an interactive web application that empowers healthcare administrators to analyze stroke patient transport systems and optimize patient outcomes. Investigated, reported on and self-taught technologies required to implement new features and software improvements.

Collaborated with servers and kitchen staff to facilitate seamless communication and enhance the overall dining experience. Balanced kitchen and restaurant responsibilities to optimize table turnover and reduce wait times.