Edwin Chan Email & Phone Number

Sydney, New South Wales, Australia

I lead the execution of IT projects by gathering and analyzing business requirements and driving Agile project delivery to ensure efficient implementation of solutions. I also manage data projects to support data-driven strategic decision-making. My responsibilities include maintaining CRM systems to ensure data integrity and overseeing user support. Additionally, I manage vendor relationships and contribute to the continuous improvement of IT policies, governance, security, processes, and… Show more I lead the execution of IT projects by gathering and analyzing business requirements and driving Agile project delivery to ensure efficient implementation of solutions. I also manage data projects to support data-driven strategic decision-making. My responsibilities include maintaining CRM systems to ensure data integrity and overseeing user support. Additionally, I manage vendor relationships and contribute to the continuous improvement of IT policies, governance, security, processes, and systems. My focus is on aligning IT initiatives with business goals while fostering a collaborative Agile environment to ensure smooth operations and high user satisfaction. Show less

Sydney, Australia

Partner with technical teams and business stakeholders to design and deploy IT solutions that meet business objectives. Translate business needs into detailed technical requirements, ensuring clarity and feasibility, and facilitate communication between technical and non-technical team members to ensure alignment and efficiency.Oversee Power BI report development and CRM system integration in Australia. Manage IT system projects across the Asia Pacific region, ensuring timely and… Show more Partner with technical teams and business stakeholders to design and deploy IT solutions that meet business objectives. Translate business needs into detailed technical requirements, ensuring clarity and feasibility, and facilitate communication between technical and non-technical team members to ensure alignment and efficiency.Oversee Power BI report development and CRM system integration in Australia. Manage IT system projects across the Asia Pacific region, ensuring timely and successful execution. Conduct business analysis to identify opportunities for improvement and innovation, and implement change management strategies across APAC offices, including Australia, Hong Kong, Greater China, India, Indonesia, Malaysia, and Thailand.Enhance IT capabilities to support residential property operations and management, and develop CRM solutions to improve customer interactions and relationship management.Proven experience in IT project management, business analysis, and change management. Strong ability to translate business needs into technical requirements. Excellent communication skills for cross-functional collaboration. Expertise in Power BI report development and CRM system integration. Show less

Hong Kong

My role involved a wide range of activities such as project management, tendering, vendor/outsource management, system development, and system support etc.Business Areas: Intercity Through Train, Property Management

Hong Kong

System development & support, system analysis & design.Developed e-mail system, and valuation transaction management system.

Sydney, Australia

IT risk reporting system development, IT governance, risk & compliance reporting.

Sydney, Australia

Requirement elicitation, system analysis and design, system testing.Developed prototype back-end event system.

Master Of Science, Electronic Commerce And Internet Computing

Bachelor Of Science (Hons), Business Information Technology

Education record