Served at the North Coastal Family Resource Center and duties included: Training OJT liaison, Training Unit Supervisor, & Special assignment: Automation Coordinator Back-up. Training OJT liaison includes maintaining communication with the Eligibility Training Center to facilitate On the Job Training that aligns with the 12 week in classroom training for new Human Services Specialist. Training Unit Supervisor for new Human Services Specialist includes over the shoulder coaching, monitoring of… Show more Served at the North Coastal Family Resource Center and duties included: Training OJT liaison, Training Unit Supervisor, & Special assignment: Automation Coordinator Back-up. Training OJT liaison includes maintaining communication with the Eligibility Training Center to facilitate On the Job Training that aligns with the 12 week in classroom training for new Human Services Specialist. Training Unit Supervisor for new Human Services Specialist includes over the shoulder coaching, monitoring of quality/ accuracy of work produced and performance. Provided support as Co-Automation Coordinator which included: distribution and tracking of county equipment, generating staffing reports, coordinating with County IT vendors such Xerox and Perspecta/HP, maintain staff records relative to account security and confidentiality, assist users in troubleshooting and support for technical and functional issues, as well as general inquiries related to the CalWIN application and other Health & Human Services Agency programs relative to Eligibility, serve as liaison between County users and the County Information Technology Vendors including Eligibility Operation System Support to provide automated system access to staff. Show less

Assist users in problem troubleshooting and resolution, application support for technical and functional issues, as well as general inquiries related to the CalWIN application and other Health & Human Services Agency related applications over the phone. Serve as liaison between County users and the County Information Technology Vendors in reporting outages in a timely manner to the FRC and Contractors. Provide automated system access through change of security profiles and/or design of new… Show more Assist users in problem troubleshooting and resolution, application support for technical and functional issues, as well as general inquiries related to the CalWIN application and other Health & Human Services Agency related applications over the phone. Serve as liaison between County users and the County Information Technology Vendors in reporting outages in a timely manner to the FRC and Contractors. Provide automated system access through change of security profiles and/or design of new security access profiles for computer access to various systems such as: CalWIN Production, Training, and UAT environments, as well as FRTS, SD LAW, Microsoft SharePoint, EPPIC System, MEDS, amongst other eligibility determination systems. Show less

Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create to create a positive and memorable Starbucks experience. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.Assist customers with questions and provide insight about products and services. As a Barista Trainer, duties… Show more Anticipates customer and store needs by constantly evaluating environment and customers for cues. Communicates information to manager so that the team can respond as necessary to create to create a positive and memorable Starbucks experience. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.Assist customers with questions and provide insight about products and services. As a Barista Trainer, duties include mentoring, educating, and ensuring new partners are prepared to become a certified barista to affirm their skills and exacting standards in coffee preparation and service. Show less

Responsibilities included determining a potential student’s capabilities, desires, and motivation are suitable to begin the enrollment process. This position is accountable for creating a positive first time impression with all potential students over the phone. Also worked collaboratively with their peers, managers, and other coworkers to ensure the objectives of the University and Bridgepoint Education were achieved.

Introduced children to fundamental soccer principles such as using your feet to dribble, and the basic rules of the game; Used positive reinforcement, games, and songs to guide children through the experience of playing soccer and being active; Highlighted a positive character trait each session such as respect, teamwork, and appreciation to assist in youth character development.

As the Youth Outreach Program Specialist & Operations Manager, I prepared program and facility marketing material including flyers and schedules of events. As the outreach program was implemented, I provided front line supervision to youth counselors and coaches. I hired, trained, and evaluated subordinates. I trained all staff to efficiently reach the camp goal and vision of uniting African American and Hispanic youths to decrease gang violence within the community of Westbury, NY. I developed… Show more As the Youth Outreach Program Specialist & Operations Manager, I prepared program and facility marketing material including flyers and schedules of events. As the outreach program was implemented, I provided front line supervision to youth counselors and coaches. I hired, trained, and evaluated subordinates. I trained all staff to efficiently reach the camp goal and vision of uniting African American and Hispanic youths to decrease gang violence within the community of Westbury, NY. I developed new and revised program materials such as lesson plans, exercises, and visual displays through research and utilized word processing, presentation, and other computer programs to prepare such materials and displays. I composed interactive lesson plans that incorporated virtues of good citizenship that provided the youth with the tools to become more effective members of their community and delegated lesson plan tasks to subordinate staff. I developed operations policies and implemented the corresponding procedures. I supervised day-to-day program activities and operations and observed to identify necessary precautions to ensure the safety of the program and the participants as well as address potential hazards. I also, directly mitigate potential risks concerning operational issues. I organized weekly staff meetings to provide updates on new information to staff. I enforced applicable rules and regulations and provided appropriate corrective action measures as needed to discipline employees on performance issues. At the end of each season, I would complete performance evaluations for all employees. Purchased necessary equipment and supplies; issued supplies and equipment to participants. I established effective working relationships with staff. I secured corporate sponsors and maintained community partnerships that provided funding for all camp materials. Through encouragement of teamwork in soccer I was able to contribute to break racial boundaries within the community. Show less

Communicated the rules of soccer by conducting training workshops which promoted funlearning and increase camper satisfaction; Continuously motivated campers to participate in different contests to develop their soccer performance; Assessed the strengths of each player and inspired them to overcome their weaknesses by using different types of coaching styles which increased their confidence level; Created team building exercises that promoted racial integration which lead to the development… Show more Communicated the rules of soccer by conducting training workshops which promoted funlearning and increase camper satisfaction; Continuously motivated campers to participate in different contests to develop their soccer performance; Assessed the strengths of each player and inspired them to overcome their weaknesses by using different types of coaching styles which increased their confidence level; Created team building exercises that promoted racial integration which lead to the development of relationships Show less