Chante Mack Email & Phone Number

Richmond, Virginia, United States

Investigate ways to streamline existing manual processes, automate manual tasks for private bank. Fulfill any data requests noted by auditors/regulators to ensure that every department is within compliance.Create and automatically email reporting using Cognos Analytics, SQL Server Management Studio, and Jack Henry Analytics to help ensure completeness and provide insight to data saving employees hours of work.Built PowerApps that help improve employees daily tasks including a tool to publicly recognize fellow employees to boost morale and an app that clearly lists the documents required for new accounts to lessen confusion.

Charlottesville, Virginia

Formatted, imported and maintained slot machine performance data received from about 80 customers monthly using Excel and pgAdmin database with PostgreSQL to ensure data accuracy and qualityDeveloped visualization dashboards using QlikSense that automatically updates with new data so that team members can make more informed decisions regarding slot machine performanceValidated company revenue by coordinating with the Accounting Department to ensure customer payments align with slot machine performance dataAutomated the data import process by utilizing Powershell and Excel to optimize time spent on redundant workflows

Charlottesville, Virginia Area

Interacted with customers to ensure they have a great experience, maintained cleanliness of the establishment, helped with maintenance of establishment, sold products to customers, communicated with management to ensure the happiness of customers, and handled cash and card transactions with customers.

Charlottesville, Virginia

Engaged in agile software development by participating in daily stand-ups, retrospectives, and planning to ensure effectiveness of the teamRefactored Python-based Production test fixture on Raspberry Pi to handle errors and parallel processes for the programing of hundreds of clocks faster and more efficientlyExtracted a scalable call volume simulator from a larger github project into a standalone project to better utilize the resulting data in optimizing future call center performanceCreated and ran web application Selenium tests and authentication with JWT Token to ensure functionality of company website

Charlottesville, Virginia Area

Facilitated a great customer experience by simultaneously making drinks, delivering food, and processing payments

Charlottesville, Virginia Area

Stocked products, managed espresso machine, maintained a frozen yogurt machine, managed cash register, interacted with the elderly, ensured the happiness of customers, and maintained cleanliness of the cafe.

Charlottesville, Virginia Area

Answered hundreds of guests' inquiries about meal plans in-person or on the telephone, forwarded calls to proper departments, greeted clients, was first point-of-contact for the company's customers, managed filing system, identified any errors with transactions or products, managed meal plans with computer software, faxed invoices to customers, and entered invoice information into Oracle

Charlottesville, Virginia Area

Cared for a toddler and a young child, ensured the safety of the children, fed them lunch and snacks, took them on outings such as the playground or downtown, supervised trips to the pool, facilitated play dates, advised parents with parenting strategies, and helped with household chores and errands.