* Personal Assistant to Branch Manager of KZN* Ensuring a professional and timeous manner of which claims are processed * Liaising with brokers as well as clients on a daily basis* All administration tasks for Verifiers * Training Committee * Leave administration* Booking of boardrooms and organizing meetings / presentations* Taking and compiling of minutes* Diary management for Verifiers* Drawing up of timelines* Assistance with the company newsletter * Responding to complaints and queries from clients / brokers – including loading same onto our internal system* Part of the Team Building Committee* Appointed dedicated Claims Liaison Officer for KZN, Gauteng, Freestate and Cape Town dealing with queries and complaints from June 2011 – January 2012. * Appointed to the Life department, capturing of claims for Sanlam,Safrican, Liberty, Clientelle Life and Momentum. * Assisting Finance Department with reconciling credit card statements and allocating receipts to specific cost centers* Booking of flights & accommodation - international and domestic