Facilitating the development and transactions of supported living schemes for vulnerable adults across the UK. Creating focus areas to generate new business, working alongside local authority commissioners, care providers and registered housing providers to deliver high quality properties.

Providing the asset management team of the social housing REIT with extensive housing benefit,policies, legislation and working knowledge to support the securing of future deals and providingrecommendations to mitigate any future risks posed to the portfolio. In addition to working directlywith a registered provider with a large portfolio of the REIT’s stock to maximise housing benefitrevenue and secure lease payments going forward and clear outstanding… Show more Providing the asset management team of the social housing REIT with extensive housing benefit,policies, legislation and working knowledge to support the securing of future deals and providingrecommendations to mitigate any future risks posed to the portfolio. In addition to working directlywith a registered provider with a large portfolio of the REIT’s stock to maximise housing benefitrevenue and secure lease payments going forward and clear outstanding arrears.Supporting a specialist supported housing provider in gaining SEA status amongst TriplePoint properties across various local authorities in the UK. Acting as first point of contact,taking ownership of all HB claims within Triple Point properties.- Gaining £300,000 in historic payments on outstanding housing benefit claims, securing anadditional £650,000 in annual revenue for the registered provider.- Key contributor in reducing the Housing Benefit weekly shortfall by £55,000 resulting in theweekly loss decreasing by 25% Show less

Working within the asset management team of a Real Estate Investment Trust (REIT) managing aportfolio of specialist supported housing associations across the UK to facilitate and secure Civitas’songoing lease payments from various registered providers (RP’s) and housing associations. Successfully tackling large levels of a particular RP's debt through contesting housing benefit decisions, recommending an arrears policy and enforcing welfare reform legislations within the… Show more Working within the asset management team of a Real Estate Investment Trust (REIT) managing aportfolio of specialist supported housing associations across the UK to facilitate and secure Civitas’songoing lease payments from various registered providers (RP’s) and housing associations. Successfully tackling large levels of a particular RP's debt through contesting housing benefit decisions, recommending an arrears policy and enforcing welfare reform legislations within the organisation. Securing substantial amounts of annual revenue for the organisation across their property portfolio. Show less

Managing a portfolio of 28 Hostels (400 rent accounts).Rent account reconciliation and historic debt management. Production of monthly KPI reportsConducting monthly arrears meetings with property and regional managers to discuss complex casesand client needs. Agreeing intervention strategies to assist clients with high support needs.Recommending and facilitating the submission of Discretionary Housing Paymentapplications. Constructing and HB appeals and revision… Show more Managing a portfolio of 28 Hostels (400 rent accounts).Rent account reconciliation and historic debt management. Production of monthly KPI reportsConducting monthly arrears meetings with property and regional managers to discuss complex casesand client needs. Agreeing intervention strategies to assist clients with high support needs.Recommending and facilitating the submission of Discretionary Housing Paymentapplications. Constructing and HB appeals and revision requests Producing and serving notices to quit to end tenancies with high levels arrearsManaging rent assistants within the team, providing guidance with complex accounts,delegating tasks and overseeing their workload.Producing rotas for telephone and post duties to facilitate the smooth running of the department. Show less

Senior Benefits and Council Tax Reduction Officer across various local authorities within London on a contractual basis. Analyzing and interpreting large amounts of claimant’s financial data (current and historic), identifying discrepancies or omissions, recovering overpaid monies and makingrecommendations going forward to ensure public funds are protected and identify any riskspresented.Implementing the introduction of Universal Credit (UC) across the borough, migrating… Show more Senior Benefits and Council Tax Reduction Officer across various local authorities within London on a contractual basis. Analyzing and interpreting large amounts of claimant’s financial data (current and historic), identifying discrepancies or omissions, recovering overpaid monies and makingrecommendations going forward to ensure public funds are protected and identify any riskspresented.Implementing the introduction of Universal Credit (UC) across the borough, migrating HousingBenefit claims over to Universal Credit, identifying and processing supported exempt accommodation claims, Show less