Chao Chen

Chao Chen Email and Phone Number

Shanghai Kimberlite Diamond Jewelry LTD - Retail Operation Manager @
Chao Chen's Location
Nanjing, Jiangsu, China, China
About Chao Chen

Total 10 years career in the Luxury & Fashion industry, working directly in Retail management;Retail Operation management and etc. There is also project experience in support New store opening, Inventory control and Visual merchandising. At the same time, they also have the ability to team building and training,cost saving and monitor operation risk compliance.It is suitable for the working environment of the joint venture and has good communication in diversified groups and interpersonal relationships.Strong analytical ability and openness, good at dealing with cross department problems and communication, with appropriate organizational resources and team leadership.

Chao Chen's Current Company Details
Shanghai Kimberlite Diamond Jewelry LTD

Shanghai Kimberlite Diamond Jewelry Ltd

Shanghai Kimberlite Diamond Jewelry LTD - Retail Operation Manager
Chao Chen Work Experience Details
  • Shanghai Kimberlite Diamond Jewelry Ltd
    Retail Operation Manager
    Shanghai Kimberlite Diamond Jewelry Ltd May 2021 - Present
    Shanghai
    Responsible for the retail operation of 50 retail stores in the franchise channel.1.Retail:1) Formulate the annual sales task of the store achieved the sales target.2) Analyze the daily sales data and cooperate with the operation team to achieve the expected sales performance.3) Cooperate with Merchandising team to improve product efficiency to help stock selling through increase.4) Improve customer experience together with the retail teams, and other functional departments via all necessary actions.2.Operation:1) Lead operation team practice Brand culture and value.2) Formulate store operation guidelines and new store guidelines and promote them throughout the country.3) Responsible for staff recruitment, training, and development.4) Closely follow-up Store mystery shopping survey and action plans.5) Ensure operational standard are aligned with the brand vision and maintain the integrity of the brand.6) Support Store planning & ensure smooth opening of new store, supervise VM material order, visual merchandising, staff recruitment/training and other store opening procedures.7) Be warrant of the store procedures (inventory, administration, procedures…).3.Business Development:1) Formulate the Business Development strategy to support franchise channel.2) Negotiate with landlord for all the contracts, including new opening/renewal/termination as well as Popup stores, and ensure on time signing with the most favorable terms to brand and legal compliance.3) Build and maintain good relationship with local landlords to increase visibility and sales.4) Identify new business opportunities (new mall / channels, etc), work out the feasibility study develop the strategic business plan and timely report to Retail Director.4.Other items:1) Formulate the store audit draft and maintain a certain frequency of upgrading.2) Strictly implement all finance policy to minimize the finance risk.
  • C&A (China) Co.Ltd
    Internal Auditor
    C&A (China) Co.Ltd Nov 2018 - May 2019
    中国 上海
    1) Prepare audit control matrix and training auditor teams.2) Discuss the audit results of stores in the region and the problems found in daily operation with the regional operation manager through WeChat/teleconference.3) Make the store audit plan, conduct regular and irregular store audits of stores nationwide, and issue the Store Audit Report.4) Installation of monitoring cameras in newly opened stores and routine maintenance of existing store monitoring equipment.5) Arrange and supervise the third-party inventory, and analyze the inventory loss in the inventory report.6) Review of travel expenses of regional auditors and KPI evaluation.7) Discuss store control, store process, marketing activities and promotion with relevant departments.8) Conduct big data analysis on shop fraud, including but not limited to big data system development, cycle, filtering and tracking.9) Review or test the process of the headquarters (if necessary).10) Receive internal and external reports and complaints about employee or partner's fraud, communicate and give feedback.
  • Prada Fashion Commerce (Shanghai) Company Limited
    Store Operations
    Prada Fashion Commerce (Shanghai) Company Limited Jun 2015 - May 2018
    南京
    Assist the regional manager to support the retail operation of the store:1) Store performance in the region is achieved. 105% - 110% completed in Nanjing and Hangzhou. 95% - 104% in Shanghai, Wuhan, Chongqing and Xi'an. 90% in Wuxi.2) Stock on hand structure. The proportion of new arrivals in the region varies from 15% to 30%.3) Store incentive settings. Nearly 60% of unsalable funds have been removed. 65% of the high subscription is completed.4) Customer relationship management. New customer expansion increased by 30%, potential customer conversion Vic reached 14%, Vic purchase accounted for 32% of the total performance.5) The implementation, implementation and inspection of operation standards include but are not limited to: online use of new systems / tools, price inspection of systems and stores products, review of shop clothing / stationery / guest supplies procurement, store equipment maintenance, inventory planning and off-season goods destruction, discount management, reception of customer complaints and etc.6) Team development. 6 colleagues were promoted and the turnover rate was maintained at 10%.
  • Prada Fashion Commerce (Shanghai) Company Limited
    Warehouse Supervisor
    Prada Fashion Commerce (Shanghai) Company Limited Jun 2012 - May 2015
    南京
    The management warehouse covers an area of about 100 square meters:1) Set up the goods in and out account. There is no missed receipt or delivery during the period.2) Stock Inventory. 3 years 0 difference.3) Inventory analysis. Improve the inventory structure according to the performance report, new goods / best sellers account for 40% of the inventory (3500 pieces), supporting sales performance.4) Warehouse management training. Train 6 new warehouse managers on warehouse process and location planning to improve warehouse operation efficiency and reduce goods loss.5) Others. Improve the turnover rate of goods and improve the warehouse processes with risks.
  • Jiangsu Sanhong Food Co., Ltd.
    Warehouse Manager
    Jiangsu Sanhong Food Co., Ltd. Jun 2007 - May 2012
    南京
    The management warehouse covers an area of about 3000 square meters:1) Dredge the fire fighting channel and operation channel, and restore the function of fire fighting facilities. No safety accident occurred.2) Adjust the storage position of materials according to the use frequency, and reset the identification mark. New employees can find the required materials within 5 minutes.3) The counting cycle is changed from once in a quarter to once in a month. Improved inventory accuracy by 45% compared with the previous.4) Inventory control. Reduce the repeated purchase rate of materials and reduce the unnecessary expenses by 30%.5) Re divide materials, finished products and office areas, and establish "four eye principle". The cases of goods damage and theft decreased significantly.

Chao Chen Skills

Inventory Management Sap Warehousing Stock Management 店铺管理 数据分析

Chao Chen Education Details

  • Nanjing University Of Science And Technology
    Nanjing University Of Science And Technology
    Well
  • Nanjing Zhengde Technology College
    Nanjing Zhengde Technology College
    Well

Frequently Asked Questions about Chao Chen

What company does Chao Chen work for?

Chao Chen works for Shanghai Kimberlite Diamond Jewelry Ltd

What is Chao Chen's role at the current company?

Chao Chen's current role is Shanghai Kimberlite Diamond Jewelry LTD - Retail Operation Manager.

What schools did Chao Chen attend?

Chao Chen attended Nanjing University Of Science And Technology, Nanjing Zhengde Technology College.

What are some of Chao Chen's interests?

Chao Chen has interest in Soccer, Travel.

What skills is Chao Chen known for?

Chao Chen has skills like Inventory Management, Sap, Warehousing, Stock Management, 店铺管理, 数据分析.

Not the Chao Chen you were looking for?

  • Chao Chen

    Tiktok - Strategic And Data Operation
    Huangpu District

    1 +121560XXXXX

  • Chao CHEN

    Acting Head Of Research Institute At China Investment Corporation
    Beijing, China
    2
    gmail.com, gmail.com
  • Chao CHEN

    Bosch Power Tools - Business Owner Of Digital Business Team - Emerging Markets
    Changning District
  • Chao Chen

    Analog Ic Designer | Empowering Next-Gen Ultrasound
    Hangzhou
    3
    butterflynetinc.com, gmail.com, butterflynetwork.com
  • Chao C.

    Finance Graduate @Uzh | Industry Research & Risk Management | Data Analysis | Content Creator | Language Mania
    China

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.