Chao Pan Email & Phone Number

Generate revenue with the perspective of sales channels, product sales and offline sales development; Take responsibility to implement the cargo business plan in alignment with local market attribute, customizing products and services to deliver efficient customer-centric solutions in all touch point; Collect, analyze and report market conditions, trends and activities to enable competitive advantage; Conduct regular review of accounts' performance, rate audit; Coordinate operation activities with awareness of strategic responses, external influences and cost-efficient alternatives as well as conformity with policies.

Vancouver, British Columbia, Canada

Coordinate transport activities between Canada Post, airlines and warehouse; Responsible for organizing control sheets and creating assignments for team members; In liaison with Canada post and chain members to ensure accurate, safe and on-time classifying, loading and delivering of both domestic and international mails; Sort out special processings as per custom inspection requirements; Review handling record and update to-do list; Assist in management of workflow balancing.

Vancouver

Plan and audit daily flight-related operation; Work closely with CBSA, Transport Canada and airport authority strengthening safety/ regulation and optimizing service experience of passengers/ cargo clients; Cooperate with service providers (Warehousing, Catering, Fueling, Ground Handling and Grooming) overseeing the contractual objectives and service feedback; Act as primary liaison for resolution of data transmission, information updating, follow-up action and policy implementation.

Vancouver, British Columbia, Canada

Be the point of contact to execute and develop various catering plans with airlines; Participate in purchasing, inventory control, volume production and order schedules; Resolve issuesinvolving equipment, food assembling, dispatching and loading to facilitate smooth operation; Effectively organize workload and priorities while verify completeness and accuracy regarding to accounts’ statements, daily reports and adjustments.

Calgary, Alberta, Canada

Conduct passenger check-in; Process ticket changes and reservations; Arrange and re-schedule passengers affected by flight interruption/ cancellation; Solve baggage issues during carriage; Assist passengers in upgrading, paid service and membership enrollment.